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MTN BackUp


MTN BackUp is a product that will offer you peace of mind. With this product you are able to keep your personal data such as SIM contacts, calendar, notes safe and secure. The product enables secure back up, update or sync as well as restore in the event that you need a SIM replacement/Swap in cases of;
  • Loss of SIM/Phone.
  • Damage of SIM/Phone. 
  • SIM upgrade.
The service is available for prepaid and postpaid mobile customers on the MTN Menu. If you do not have it on your MTN Menu you will require a SIM card replacement available at your nearest service center.

MTN BackUp Rates

 Action

 Rate

 SIM Synchronization

 UGX 500

 H/set synchronization (w/o multimedia)

 UGX 500

 SIM/Handset BackUp   

 UGX 500

 SIM/Handset restoration   

 UGX 10,000


Click here for the Self Help Portal: http://www.mtn.co.ug/backup/

Click here for Frequenty Asked Questions