Mobile Money Tariffs

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Mobile Money Tariffs (UShs)

Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Sending money to
Min Max MTN Mobile Money Users Non-MTN Mobile Money Registered/Other Networks
5002,500250
830
2,5015,0​00500 ​940​
5,00115,0001,000 1,880
15,00130,0001,000 1,880
30,00145,0001,00​0 2,310
45,00160,0001,0002,310
60,001125,0001,5003,325
125,001250,0001,5004,975
250,001500,0001,5007,175
500,0011,000,0002,00012,650
1,000,0012,000,0002,00022,000
2,000,0014,000,0002,00037,40​0
Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Withdrawing cash From
Min Max Agent ATM
5002,500330NA
2,5015,000440NA
5,00115,0007001100
15,00130,0008801100
30,00145,0001,2101,320
45,00160,0001,5001,320
60,001125,0001,9252,035
125,001250,0003,5753,795
250,001500,0007,0006,325
500,0011,000,00012,50011,385
1,000,0012,000,00019,800NA
2,000,0014,000,00035,200NA
Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Making payments
Min Max For Bills plus Goods & Services Multiplex Parking, Fees, NWSC, UMEME, Smart TV
5002,500110190
2,5015,000140330
5,00115,0005001,000
15,00130,0005001,600
30,00145,0005002,000
45,00160,0005502,650
60,001125,0006603,500
125,001250,0009503,950
250,001500,0001,2505,050
500,0011,000,0003,20010,700
1,000,0012,000,0005,50020,500
2,000,0014,000,00010,00040,000
 ​

Charges tax inclusive, in Uganda Shillings & are automatically deducted on process of transaction.

Transactions whilst Roaming are additionally charged to the local charges.​

Additional Information:

  • Daily transaction limit: Shs. 4,000,000
  • Minimum Account Balance: Shs. 0
  • Maximum Account Balance: Shs. 5,000,000
  • Minimum Transaction amount: Shs. 500

Additional Information:

  • PIN change: FREE
  • Balance Check: FREE
  • Mini-Statement: FREE
  • MTN Mobile Money Registration: FREE
  • Buying MTN Mobile Money (Deposit): FREE
  • Buying Airtime through MTN Mobile Money for Self & Others: FREE

CAUTION:

  • Do not pay the agent any transaction or registration fees directly!

Note:

  • SMSs charges are generated by the Mobile Money transactions performed by the customer while roaming. The SMS charges below will apply as additional charges to the transaction fees and will be charged off the airtime account.

Mobile Money SMS Charges For Roaming Customers

Transaction Type Number of SMSs Charge (Ushs.) Inclusive TAX
Buying Airtime2111
Send Mobile Money to registered2111
Send Mobile Money to Unregistered – Mobile User4222
Send Mobile Money to Unregistered – Non Mobile User2111
Bill Payments4222

Troubleshooting

Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Sending money to
Min Max MTN Mobile Money Users Non-MTN Mobile Money Registered/Other Networks
5002,500250
830
2,5015,0​00500 ​940​
5,00115,0001,000 1,880
15,00130,0001,000 1,880
30,00145,0001,00​0 2,310
45,00160,0001,0002,310
60,001125,0001,5003,325
125,001250,0001,5004,975
250,001500,0001,5007,175
500,0011,000,0002,00012,650
1,000,0012,000,0002,00022,000
2,000,0014,000,0002,00037,40​0
Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Withdrawing cash From
Min Max Agent ATM
5002,500330NA
2,5015,000440NA
5,00115,0007001100
15,00130,0008801100
30,00145,0001,2101,320
45,00160,0001,5001,320
60,001125,0001,9252,035
125,001250,0003,5753,795
250,001500,0007,0006,325
500,0011,000,00012,50011,385
1,000,0012,000,00019,800NA
2,000,0014,000,00035,200NA
Transaction Tiers (UShs)     Transaction Type and Customer Fees (UShs)
Making payments
Min Max For Bills plus Goods & Services Multiplex Parking, Fees, NWSC, UMEME, Smart TV
5002,500110190
2,5015,000140330
5,00115,0005001,000
15,00130,0005001,600
30,00145,0005002,000
45,00160,0005502,650
60,001125,0006603,500
125,001250,0009503,950
250,001500,0001,2505,050
500,0011,000,0003,20010,700
1,000,0012,000,0005,50020,500
2,000,0014,000,00010,00040,000
 ​

Charges tax inclusive, in Uganda Shillings & are automatically deducted on process of transaction.

Transactions whilst Roaming are additionally charged to the local charges.​

Additional Information:

  • Daily transaction limit: Shs. 4,000,000
  • Minimum Account Balance: Shs. 0
  • Maximum Account Balance: Shs. 5,000,000
  • Minimum Transaction amount: Shs. 500

Additional Information:

  • PIN change: FREE
  • Balance Check: FREE
  • Mini-Statement: FREE
  • MTN Mobile Money Registration: FREE
  • Buying MTN Mobile Money (Deposit): FREE
  • Buying Airtime through MTN Mobile Money for Self & Others: FREE

CAUTION:

  • Do not pay the agent any transaction or registration fees directly!

Note:

  • SMSs charges are generated by the Mobile Money transactions performed by the customer while roaming. The SMS charges below will apply as additional charges to the transaction fees and will be charged off the airtime account.

Mobile Money SMS Charges For Roaming Customers

Transaction Type Number of SMSs Charge (Ushs.) Inclusive TAX
Buying Airtime2111
Send Mobile Money to registered2111
Send Mobile Money to Unregistered – Mobile User4222
Send Mobile Money to Unregistered – Non Mobile User2111
Bill Payments4222
​​

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