MTN Call Per Second
My Paka Paka
MTN Corporate Prepaid
Phones and Devices
Modems and Routers
MTN Mobile Money
MTN Easy Load
Caller line identity
MTN Conference bridge
MTN Voice SMS
International & roaming
MTN Inflight Roaming
Roaming in Uganda
MTN Roam Like Home™
East Africa Roaming
MTN Hello World
Lifestyle & News
Value Added Services
MTN Magic Voice
Mobile Internet Bundles
Get Internet Settings
MTN Social Bundles
MTN Internet Me2U
MTN Data Tooti
BlackBerry Social Plan
BlackBerry Complete Plan
BlackBerry Absolute Plan
My Internet Account
MTN Mobi Site
MTN Data Calculator
Coverage & Services
GPRS & EDGE
MTN WiFi HotSpot
Sending Money to Another Number
International Money Transfer
Fees and Taxes
Bank Deposit and Withdraw
How to use
Using Mobile Money
Mobile Money Tariffs
Mobile Money Profiles
Mobile Money Agents
Becoming an Agent
Service centres & key shops
Find your nearest MTN store
See the Mobile Money Tariffs for rates.
1. Do I need to be registered on Mobile Money to make the payment?
Yes. You can only make payments to Multiplex when registered on MTN Mobile Money.
2. How do I make multiplex payments?
Dial *165#, select 3 for "Pay Bill", then 3 again to select "Multiplex" and proceed to enter your car registration number and amount due.
3. Do I need to have an Account with Multiplex?
No. One does not need an Account with Multiplex. All you need is a Car Registration Number.
4. What is my Registration Number?
Your Registration Number is your car Number Plate.
5. Do I need to type my Registration Number in Capital letters?
It doesn't matter whether capital or small letters. All you have to ensure is entering the right Registration Number.
6. What is the minimum amount I can pay with Multiplex?
You can pay a minimum of Ushs. 1,000 to Multiplex
7. Can I use Mobile Money to buy Multiplex Tickets?
No. You do not need to pay for a physical parking ticket. Once you conclude your payment through Mobile Money, Multiplex will receive and acknowledge the payment in their system.
8. What Multiplex Fees am I able to pay with this service?
Currently you can only pay your outstanding or overdue Multiplex bill using Mobile Money. You cannot pre-pay e.g. you cannot pay for monthly parking.
9. Can I pay using another person’s phone?
Yes. You can pay using another Person's number provided you enter your Car Registration Number.
10. Do I get a receipt to confirm my payment?
No. However, you will receive an SMS from MTN and Multiplex confirming payment.
11. What happens if I pay for a wrong registration number?
In case you made a wrong payment, kindly visit any Multiplex office for assistance.