SIM Registration – Identification Submission

Dear customer, Please dial *197*3 to confirm your NATIONAL ID NUMBER or NIN plus your SURNAME and GIVEN NAME that are on your National ID to update your SIMcard registration details and avoid inconvinience of your SIMcard being disconnected.​​​

Registration requirements,
  • Ugandans: STRICTLY National IDs. No other form of ID is acceptable.
  • Foreigners: Passports only.
  • Refugees: Refugee attestations/documents issued by the Office of the Prime Minister.
  • Corporate bodies/Companies: ​
           1. Certified copy of Certificate of Incorporation certified by Uganda Registration Services Bureau 
           2. Certified copy of Company Form 7. 
           3. Acceptance letter on headed paper confirming that all the numbers to be registered are under your company 
           4. Copy Original National ID(Ugandan nationals only) / Valid Passport( for non- Ugandan nationals only) of the company Director 
           5. MTN Corporate Subscriber Registration Form.( attached) 
           6. A list of all your numbers in an excel sheet ,077..078..0392… 

Complete and update your SIM Card registration details today and avoid the inconvinience of being disconnected.