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SIM Registration – Identification Submission

Subscriber Registration Information.

Dear customer, Please dial *197*3 to confirm your NATIONAL ID NUMBER or NIN plus your SURNAME and GIVEN NAME that are on your National ID to update your SIMcard registration details and avoid inconvinience of your SIMcard being disconnected.​​​​

Registration requirements;

  • Ugandans: STRICTLY National IDs. No other form of ID is acceptable.

  • Foreigners: Passports only.

  • Refugees: Refugee attestations/documents issued by the Office of the Prime Minister

  • Corporate bodies/Companies: ​​

            1. Certified copy of Certificate of Incorporation by Uganda Registration Services Bureau. 

​            2. Certified copy of Company Form 7. 

            3. Acceptance letter confirming numbers to be registered are under your company.

            4. Copy Original National ID and Valid Passport(Non- Ugandan) of the company Director 

            5. MTN Corporate Subscriber Registration Form( attached).

            6. A list of all your numbers in an excel sheet ,077..078..0392… 

Click here​ to submit your registration details online.


Simcard registration exercise ends on 30th/August/2017. Register TODAY to avoid being disconnected.