Our call centres are available
24/7, and our customer service agents will happily assist with your inquiries and guide you through all of our services and offers.
You may call us on any of these lines:
||From another network
|MTN Pay Monthly and fixed line
|MTN Mobile Money
|+256 771001000MTN Public Access
|+256 771001000MTN Internet
In case you are calling from abroad:
- Prepaid customers: +256771001000
- Post-paid customers: +256771001000
Standard calling rates apply when calling +256771001000
You can send an email to customerservice.UG@mtn.com with your comments or questions.
MTN Uganda Facebook:
MTN Uganda Twitter:
MTN Head office:
22 Hannington Road
PO Box 24624
Telephone: +256 31 212 0333 | +256 31 212 0013
MTN Sales and Billing offices:
4 Wampewo Avenue
Telephone: +256 31 212 0008 | +256 31 212 0408
We have services centres located across Uganda.
Find your nearest service centre