Plan details
MTN Senkyu is the loyalty program from MTN for its customers. All MTN individual customers including prepaid, post-paid and hybrid are eligible to join MTN Senkyu. Once they join, they will earn points for using MTN services including airtime and bundle purchase, making calls, using internet, using MTN MoMo and subscribing to Rich Media Services.
Customers also earn bonus points upon joining MTN Senkyu for the first time, they earn bonus points on their birthdays and on their MTN anniversary.
Customers can use their points to get both GSM and non GSM benefits including voice minutes, SMS, MBs or for MTN MoMoPay.
Dial *141# or use the MyMTN App to join MTN Senkyu. Joining is free.
How MTN Senkyu works.
Joining MTN Senkyu
A customer should dial *141# or use the MyMTN App and select Join in order to be registered onto the program. Joining MTN Senkyu is free.
Earning Points
A customer will earn points when they;
- Load airtime
- Make a call
- Send an SMS
- Use data
- Subscribe to Rich Media Services
- Buy voice, data, combo or contextual bundle using airtime or MTN MoMo
- Use MTN MoMo to carry out any revenue generating service
- Deposit MTN MoMo on their wallets.
- Pay for goods and services using MTN MoMoPay
Earning Bonus points
Customers will also earn points on bonus activities and events including when they;
- Join the loyalty program
- Anniversary on MTN Network
- On their Birthday
- Any other promotions from time to time
How to Use points
Customers can dial *141# and select Use points to get any of the following.
- Voice minutes
- Data MBs
- SMS units
- MTN MoMoPay
- aYo Insurance
MTN Senkyu and aYo.
MTN customers can now use their Senkyu points to get insurance through aYo.
At only 75 MTN Senkyu points monthly, a customer can get UGX 90,000 worth of aYo MyLife Cover and UGX 120,000 worth of aYo MyHospital Cover.
How aYo Senkyu works:
Under the aYo section on the MTN Senkyu menu, customers can do the following:
- Activate and redeem points for aYo cover
- Cancel subscription
- View the expiry date of their aYo cover
- Add, view or remove beneficiaries
Eligible customers can claim their insurance cover by dialing aYo *296# USSD, and upon verification their pay-out is paid into their MTN MoMo account.
Validity
- Earned points will expire after 3 months if no points are used in the last 90 days. A customer will also lose any points they have should they opt out of the service.
- Redeemed minutes, SMS and MBs are valid for 30 days from date/time of redemption. If unused within 30 days they will be forfeited.
Earning Matrix
Activities/Transactions/ Engagement for earning points | Spend (UGX) | Points to Earn |
Airtime Recharge | ||
Topup from MoMo agents (excluding Easy Load) | 100 | 1 |
Self topup (Direct airtime topup from Mobile Money account) | 100 | 1 |
Direct bundle purchase from Mobile Money account | 100 | 2 |
Bundle Top up from MoMo or EasyLoad Agents | 100 | 2 |
Airtime Usage | ||
Making a call from the Main Account | 100 | 1 |
Buying a Voice bundle | 100 | 1 |
Data Usage from the Main Account | 100 | 1 |
Buying a Data bundle | 100 | 1 |
Sending an SMS from the Main Account | 100 | 1 |
Buying a Combo or contextual bundle | 100 | 1 |
Buying an SMS bundle | 100 | 1 |
Subscribing to a Rich Media Service | 100 | 1 |
Mobile Money | ||
MoMo Fees charged on Revenue Generating Events (Tax exclusive) | 100 | 2 |
Paying using MTN MoMoPay | 5000 | 2 |
MoMo Deposit | 5000 | 2 |
Airtime Recharge Activities/Transactions/ Engagement for earning points
Topup from MoMo agents (excluding Easy Load)
- Spend (UGX)
100 - Points to Earn
1
Self topup (Direct airtime topup from Mobile Money account)
- Spend (UGX)
100 - Points to Earn
1
Direct bundle purchase from Mobile Money account
- Spend (UGX)
100 - Points to Earn
2
Bundle Top up from MoMo or EasyLoad Agents
- Spend (UGX)
100 - Points to Earn
2
Airtime Usage Activities/Transactions/ Engagement for earning points
Making a call from the Main Account
- Spend (UGX)
100 - Points to Earn
1
Buying a Voice bundle
- Spend (UGX)
100 - Points to Earn
1
Data Usage from the Main Account
- Spend (UGX)
100 - Points to Earn
1
Buying a Data bundle
- Spend (UGX)
100 - Points to Earn
1
Sending an SMS from the Main Account
- Spend (UGX)
100 - Points to Earn
1
Buying a Combo or contextual bundle
- Spend (UGX)
100 - Points to Earn
1
Buying an SMS bundle
- Spend (UGX)
100 - Points to Earn
1
Subscribing to a Rich Media Service
- Spend (UGX)
100 - Points to Earn
1
Mobile Money Activities/Transactions/ Engagement for earning points
MoMo Fees charged on Revenue Generating Events (Tax
exclusive)
- Spend (UGX)
100 - Points to Earn
2
Paying using MTN MoMoPay
- Spend (UGX)
5000 - Points to Earn
2
Paying using MTN MoMoPay
- Spend (UGX)
5000 - Points to Earn
1
Other Activities
Activity | Bonus Points Earned |
Joining MTN Senkyu | 500 |
MTN Network Anniversary | 500 |
Customer Birthday | 500 |
Activity
Joining MTN Senkyu
- Bonus Points Earned
500
Activity
MTN Network Anniversary
- Bonus Points Earned
500
Activity
Customer Birthday
- Bonus Points Earned
500
Redemption Matrix
Category | Units | Points |
Voice | 1 minute | 40 |
SMS | 1 SMS | 10 |
Data | 1 MB | 5 |
MoMoPay | 500 | 500 |
Category
Voice
- Units
1 minute - Points
40
Category
SMS
- Units
1 SMS - Points
10
Category
Data
- Units
1 MB - Points
5
Category
MoMoPay
- Units
500 - Points
500
Dial *141*1# and use some or all of your points to get voice, SMS or data. You can also dial *165*3# and use points to pay for your shopping with MTN MoMoPay.
You can access the frequently asked questions here.