Pay with MoMoPay

​​This is a service that enables merchants receive payment for goods and services using MTN Mobile Money. 

Overview

This is a service that enables merchants receive payment for goods and services using MTN Mobile Money. It is accessible using *165*3# for both customers and merchants.

With MoMoPay, merchants can sell airtime and earn commission, pay suppliers, pay salaries as well as transfer money to the bank.

A Map of Merchants

​​
 
Getting Started

Would you like to sign up your business to MTN MoMoPay? Simply send an email to MoMoPayRegistration.Ug@mtn.com with the following information and we will get in touch with you.​

  1. Your name
  2. Name of your business
  3. Contact number
  4. Location

or email customerservice.ug@mtn.com or call 122

Benefits of MoMoPay

  • ​Customers use the service for free.
  • Reduces risk of carrying cash.
  • No issues of small change amounts.
  • Additional revenue for Merchants who can earn commission by selling airtime or making payments for customers.
  • Customers and merchants can deposit and withdraw funds from their bank accounts.


Rates

  • Customers use MoMoPay for FREE.
  • Formal merchants will be charged 2% of the payment received.
  • Informal merchants will be charged 1% of the payment received.
FAQs

What is the difference between MoMopay and sending Mobile Money? 

A customer is charged when they send Mobile Money while paying for goods and services using MoMoPay is free for the customer.

How will the customer know the Merchant code?

All merchant premises will have a 6 digit merchant code displayed prominently for the customer to see. To pay for services a customer dials *165*3# and then enters the merchant code, the amount to pay and the Mobile Money PIN. This transaction is free for the customer.

How can a Merchant view or confirm their Merchant Code?

To view the Merchant Code, the merchant should dial *165*3# and select option 8 to View ID.

How long will it take for the merchant to receive payments through MoMoPay?

MoMoPay payments are received immediately. Both the customer and the merchant are immediately notified via SMS with confirmation of the transaction.

How do I access my funds that have been received through MoMoPay?

You can access these funds to pay your supplier through MoMoPay. You can pay salaries of your employees. You can also transfer these funds to your bank account.

To get the funds as physical cash, just visit a Mobile Money agent or an ATM.

How secure is MoMoPay?

MoMoPay is a secure service and the transactions are carried out using your MTN Mobile Money PIN. Remember to always keep your PIN safe.

How does a merchant reverse a wrong/double Payment?

If you receive a payment that is meant for a different merchant or the customer enters a wrong amount when paying you, then you have to dial *165*3#, select Reverse Transaction and follow the prompts. The merchant will need the Transaction ID to complete the reversal.

How much does it cost to use MoMoPay?

For every received payment the merchant will be charged 1% of the value of the payment for the Individual Merchant and 2% for the Business Merchant. Customers use MoMoPay for free.

How does a Merchant sell airtime?

To sell airtime a merchant should dial *165*3# and select Pay for Customer then follow the steps.  

Terms and Conditions

​​Access the MoMoPay Terms and Conditions here. ​​​​


This is a service that enables merchants receive payment for goods and services using MTN Mobile Money. It is accessible using *165*3# for both customers and merchants.

With MoMoPay, merchants can sell airtime and earn commission, pay suppliers, pay salaries as well as transfer money to the bank.

A Map of Merchants

​​
 

Would you like to sign up your business to MTN MoMoPay? Simply send an email to MoMoPayRegistration.Ug@mtn.com with the following information and we will get in touch with you.​

  1. Your name
  2. Name of your business
  3. Contact number
  4. Location

or email customerservice.ug@mtn.com or call 122

Benefits of MoMoPay

  • ​Customers use the service for free.
  • Reduces risk of carrying cash.
  • No issues of small change amounts.
  • Additional revenue for Merchants who can earn commission by selling airtime or making payments for customers.
  • Customers and merchants can deposit and withdraw funds from their bank accounts.



  • Customers use MoMoPay for FREE.
  • Formal merchants will be charged 2% of the payment received.
  • Informal merchants will be charged 1% of the payment received.

What is the difference between MoMopay and sending Mobile Money? 

A customer is charged when they send Mobile Money while paying for goods and services using MoMoPay is free for the customer.

How will the customer know the Merchant code?

All merchant premises will have a 6 digit merchant code displayed prominently for the customer to see. To pay for services a customer dials *165*3# and then enters the merchant code, the amount to pay and the Mobile Money PIN. This transaction is free for the customer.

How can a Merchant view or confirm their Merchant Code?

To view the Merchant Code, the merchant should dial *165*3# and select option 8 to View ID.

How long will it take for the merchant to receive payments through MoMoPay?

MoMoPay payments are received immediately. Both the customer and the merchant are immediately notified via SMS with confirmation of the transaction.

How do I access my funds that have been received through MoMoPay?

You can access these funds to pay your supplier through MoMoPay. You can pay salaries of your employees. You can also transfer these funds to your bank account.

To get the funds as physical cash, just visit a Mobile Money agent or an ATM.

How secure is MoMoPay?

MoMoPay is a secure service and the transactions are carried out using your MTN Mobile Money PIN. Remember to always keep your PIN safe.

How does a merchant reverse a wrong/double Payment?

If you receive a payment that is meant for a different merchant or the customer enters a wrong amount when paying you, then you have to dial *165*3#, select Reverse Transaction and follow the prompts. The merchant will need the Transaction ID to complete the reversal.

How much does it cost to use MoMoPay?

For every received payment the merchant will be charged 1% of the value of the payment for the Individual Merchant and 2% for the Business Merchant. Customers use MoMoPay for free.

How does a Merchant sell airtime?

To sell airtime a merchant should dial *165*3# and select Pay for Customer then follow the steps.  


​​Access the MoMoPay Terms and Conditions here. ​​​​