Switch to MTN Unlimited Internet everytime!
1. You can use airtime from your smartphone or any other data device by doing any of the following:• Dial *150*55#OK and following the prompts, or• Dial *160#OK and follow the prompts, or• Using the MyMTN app2. You can also get the Unlimited packages through your Mobile Money account:• Dial *165#OK select option 2 to buy bundles and follow the prompts, or• Dial *150*55# and follow the prompts to select Mobile Money payment option, or• Using the MyMTN app3. In addition, you can visit any MTN Service centre4. Call customer service on 100 (for MTN customers), 0771001000 for customers on other networks5. MTN Business Customers can contact their account managers for scheduled activations to multiple numbers using the MTN Business Bulk Activation service for businesses.
1. What is the new MTN Unlimited Internet?
It's a new service that offers high speed internet with no volume caps to customers that need it all the time anywhere across the country.
It's the best of both worlds, unlimited data on Uganda's fastest & widest 4G LTE network. No data limits. No more top-ups.
Here's what you get:
2. Who can get the new MTN Unlimited Internet?The new MTN Unlimited Internet is available for new and existing customers. The service is also available for both Prepaid and Postpaid customers.
3. How much will the new MTN Unlimited cost?
4. How do I activate/switch to the new MTN Unlimited Internet?You can switch to the new MTN Unlimited Internet by:
5. I am an MTN Business customer, can I activate MTN Unlimited Internet for more than one number in one go?
Yes, using the MTN Business Bulk activation service, multiple numbers can be activated as per agreed schedule, in a timely and efficient manner. Simply get I touch with your MTN Business account manager to use this service.
6. Is the MTN Unlimited Internet service limited to areas where MTN has 4G coverage? No. There is no limit to where you can use the MTN Unlimited Internet within Uganda. You can use the service wherever MTN has internet coverage, off the countrywide 4G LTE, 3G and 2G networks. You are, therefore, able to stay online at home, as you work in your office or in the field, as you travel within Uganda or as you visit your village.MTN Uganda has the best quality and most widespread mobile network in Uganda.
7. Can I activate and use MTN Unlimited Internet on my mobile phone? Yes. You can instantly buy and use the MTN Unlimited Internet on your mobile phone. In case you have a 4G LTE smartphone or device, MTN recommends that you also swap your old MTN SIM card to a FREE 4G LTE SIM card from any MTN service center to enjoy the 4G network too. MTN in addition will give you an instant 3GB FREE as soon as you swap your card.
8. Can I activate and use MTN Unlimited Internet on my MTN 4G MiFi/router? Yes. Customers can use MTN Unlimited Internet on their MTN mobile phone.
9. Can I activate a volume bundle and an unlimited bundle at the same time on the same number?
No, once you active an unlimited internet bundle, you will not able to activate a volume bundle until after the unlimited internet bundle has expired.
TERMS AND CONDITIONS FOR MTN UNLIMITED INTERNET SERVICE
FAIR USAGE POLICY FOR MTN UNLIMITED INTERNET SERVICES
MTN Uganda provides the MTN Unlimited Internet Service to all subscribers by applying the fair usage policy described below.
A Fair Usage Policy for internet services ensures that internet access is available to subscribers through satisfactory value-based service levels.
The monthly MTN Unlimited Internet services will follow the policies described below.
1. Unlimited Premium at 330,000/-
2. Unlimited Basic at 179,000/-