MTN Unlimited Internet

​​Switch to MTN Unlimited Internet everytime!

Overview

​We are now providing high speed internet with no volume caps to customers that need it all the time anywhere in Uganda​.

Available in all areas with:
4G LTE and 3G

Enjoy the freedom to do everything you want to do on the internet, from anywhere, with MTN unlimited high-speed
internet​.
Get Started

​​1. You can use airtime from your smartphone or any other data device by doing any of the following:
• Dial *150*55#OK and following the prompts, or
• Dial *160#OK and follow the prompts, or
• Using the MyMTN app

2. You can also get the Unlimited packages through your Mobile Money account:
• Dial *165#OK select option 2 to buy bundles and follow the prompts, or
• Dial *150*55# and follow the prompts to select Mobile Money payment option, or
• Using the MyMTN app

3. In addition, you can visit any MTN Service centre

4. Call customer service on 100 (for MTN customers), 0771001000 for customers on other networks

5. MTN Business Customers can contact their account managers for scheduled activations to multiple numbers using the MTN Business Bulk Activation service for businesses.

Cost

​​Package ​Availability​Price​Validity
​MTN Unlimited Internet  PREMIUM​All day, all night​330,000​30 Days
​MTN Unlimited Internet  BASIC​All day, all night​179,00030 Days​

FAQs

1.       What is the new MTN Unlimited Internet?

It's a new service that offers high speed internet with no volume caps to customers that need it all the time anywhere across the country.

It's the best of both worlds, unlimited data on Uganda's fastest & widest 4G LTE network. No data limits. No more top-ups.


Here's what you get:

  • Unlimited data
  • Stream all the HD video you want, at any video quality
  • Use your unlimited internet everywhere, in Uganda. 

     

2.        Who can get the new MTN Unlimited Internet?

The new MTN Unlimited Internet is available for new and existing customers. 

The service is also available for both Prepaid and Postpaid customers. 

 

3.       How much will the new MTN Unlimited cost?

Unlimited Options​When Can I Use it?Price (UGX) Validity
MTN Unlimited - BasicAll Day & All Night179,00030 Days
MTN Unlimited - PremiumAll Day & All Night330,00030 Days

 

  • Please note that that Fair Usage Policy will be applied on the above packages. Please visit www.mtn.co.ug for more details of the FUP. 


4.       How do I activate/switch to the new MTN Unlimited Internet?

You can switch to the new MTN Unlimited Internet by:

  • Using airtime from your smartphone or other data device:
    • Dial *150*55# then press OK and following the prompts
    • Dial *160# then press OK and follow the prompts
    • Using the MyMTN app by clicking on the "My Self-Service" button.  
  • Using your Mobile Money account:
  • Dial *165# then press OK.
  • Select option-7 to Buy Bundles and follow the prompts
  • Dial *150*55# then press OK and follow the prompts on how to pay using Mobile Money.
  • Using the MyMTN app by clicking on the "My Self-Service" button
  • Visit any MTN Service center
  • Call customer service on 100 (for MTN customers), 0771001000 for other customers
  • MTN Business Customers can contact their account managers for scheduled activations to multiple numbers using the MTN Business Bulk Activation service for businesses.

 

5.       I am an MTN Business customer, can I activate MTN Unlimited Internet for more than one number in one go?

Yes, using the MTN Business Bulk activation service, multiple numbers can be activated as per agreed schedule, in a timely and efficient manner. Simply get I touch with your MTN Business account manager to use this service.  

 

6.       Is the MTN Unlimited Internet service limited to areas where MTN has 4G coverage? 

No. There is no limit to where you can use the MTN Unlimited Internet within Uganda. You can use the service wherever MTN has internet coverage, off the countrywide 4G LTE, 3G and 2G networks. You are, therefore, able to stay online at home, as you work in your office or in the field, as you travel within Uganda or as you visit your village.

MTN Uganda has the best quality and most widespread mobile network in Uganda. 

 

7.       Can I activate and use MTN Unlimited Internet on my mobile phone? 

Yes. You can instantly buy and use the MTN Unlimited Internet on your mobile phone.  

In case you have a 4G LTE smartphone or device, MTN recommends that you also swap your old MTN SIM card to a FREE 4G LTE SIM card from any MTN service center to enjoy the 4G network too. MTN in addition will give you an instant 3GB FREE as soon as you swap your card. 

 

8.       Can I activate and use MTN Unlimited Internet on my MTN 4G MiFi/router? 

Yes. Customers can use MTN Unlimited Internet on their MTN mobile phone. 


9.       Can I activate a volume bundle and an unlimited bundle at the same time on the same number?

No, once you active an unlimited internet bundle, you will not able to activate a volume bundle until after the unlimited internet bundle has expired.​

Terms and Conditions

TERMS AND CONDITIONS FOR MTN UNLIMITED INTERNET SERVICE

  1. ​MTN Unlimited Internet services refers to the unlimited internet service provided for 30 days by MTN Uganda Limited.
  2. Customer or subscriber means any person who utilizes the service(s) offered by MTN Uganda Limited.  
  3. "Service" in general includes but not limited to Internet Access, E-mail, World Wide Web, etc.
  4. The Terms and Conditions herein, responsible Usage Policy published by MTN and as amended from time to time shall constitute and will be an integral part of the agreement between MTN and Customer with respect to the Service. MTN reserves the right to change any or all aspects of this agreement, operating rules, usage guidelines, prices governing the Service, service plans, the pricing structure, or product/service policies at any time without prior notice to the Customer. The customer acknowledges that it is his/her sole responsibility to apprise himself/herself of the Terms and Conditions and Fair Usage Policy, as amended from time to time and agrees to abide by the same. The Customer shall visit http://www.mtn.co.ug to apprise himself/herself of the latest terms and conditions, service plans & policies etc.
  5. MTN shall provide Service to the customer, in accordance with the terms and conditions in force, and as amended from time to time, till the expiry of the specified period for which the Customer has paid for.
  6. MTN will put in its best efforts and strive to maintain the maximum possible uptime of the Service. However MTN will not be responsible for downtime of Service due to circumstances beyond its control.
  7. The Customer also acknowledges and accepts that in the very nature of the services to be provided there can be number of factors affecting the provision of the service by MTN and the obligation of MTN to provide the services shall be on best endeavor basis.
  8. MTN shall not be liable to the Customer for any loss, expense or damage of any kind in connection with the performance of its obligations under this contract or arising from disruption, interruption, suspension or malfunction of the Service, for whatsoever reason except when there is deliberate failure or breach on the part of MTN.

 

 

FAIR USAGE POLICY FOR MTN UNLIMITED INTERNET SERVICES

 

MTN Uganda provides the MTN Unlimited Internet Service to all subscribers by applying the fair usage policy described below.

 

A Fair Usage Policy for internet services ensures that internet access is available to subscribers through satisfactory value-based service levels.

 

Policy:

The monthly MTN Unlimited Internet services will follow the policies described below.

 

1.    Unlimited Premium at 330,000/-

 

Data Usage Data Speed
Any Usage up to 3 GB dailyNo Restrictions
Any Usage above 3 GB dailyUp to 128kbps

 

      • The policy above is reset daily at 6:00am for 30 days

         

2.    Unlimited Basic at 179,000/-

 

Data Usage Data Speed
Any Usage up to 1 GB dailyNo Restrictions
Any Usage above 1 GB dailyUp to 128kbps

 

      • The policy above is reset daily at 6:00am for 30 days

​We are now providing high speed internet with no volume caps to customers that need it all the time anywhere in Uganda​.

Available in all areas with:
4G LTE and 3G

Enjoy the freedom to do everything you want to do on the internet, from anywhere, with MTN unlimited high-speed
internet​.

​​1. You can use airtime from your smartphone or any other data device by doing any of the following:
• Dial *150*55#OK and following the prompts, or
• Dial *160#OK and follow the prompts, or
• Using the MyMTN app

2. You can also get the Unlimited packages through your Mobile Money account:
• Dial *165#OK select option 2 to buy bundles and follow the prompts, or
• Dial *150*55# and follow the prompts to select Mobile Money payment option, or
• Using the MyMTN app

3. In addition, you can visit any MTN Service centre

4. Call customer service on 100 (for MTN customers), 0771001000 for customers on other networks

5. MTN Business Customers can contact their account managers for scheduled activations to multiple numbers using the MTN Business Bulk Activation service for businesses.


​​Package ​Availability​Price​Validity
​MTN Unlimited Internet  PREMIUM​All day, all night​330,000​30 Days
​MTN Unlimited Internet  BASIC​All day, all night​179,00030 Days​


1.       What is the new MTN Unlimited Internet?

It's a new service that offers high speed internet with no volume caps to customers that need it all the time anywhere across the country.

It's the best of both worlds, unlimited data on Uganda's fastest & widest 4G LTE network. No data limits. No more top-ups.


Here's what you get:

  • Unlimited data
  • Stream all the HD video you want, at any video quality
  • Use your unlimited internet everywhere, in Uganda. 

     

2.        Who can get the new MTN Unlimited Internet?

The new MTN Unlimited Internet is available for new and existing customers. 

The service is also available for both Prepaid and Postpaid customers. 

 

3.       How much will the new MTN Unlimited cost?

Unlimited Options​When Can I Use it?Price (UGX) Validity
MTN Unlimited - BasicAll Day & All Night179,00030 Days
MTN Unlimited - PremiumAll Day & All Night330,00030 Days

 

  • Please note that that Fair Usage Policy will be applied on the above packages. Please visit www.mtn.co.ug for more details of the FUP. 


4.       How do I activate/switch to the new MTN Unlimited Internet?

You can switch to the new MTN Unlimited Internet by:

  • Using airtime from your smartphone or other data device:
    • Dial *150*55# then press OK and following the prompts
    • Dial *160# then press OK and follow the prompts
    • Using the MyMTN app by clicking on the "My Self-Service" button.  
  • Using your Mobile Money account:
  • Dial *165# then press OK.
  • Select option-7 to Buy Bundles and follow the prompts
  • Dial *150*55# then press OK and follow the prompts on how to pay using Mobile Money.
  • Using the MyMTN app by clicking on the "My Self-Service" button
  • Visit any MTN Service center
  • Call customer service on 100 (for MTN customers), 0771001000 for other customers
  • MTN Business Customers can contact their account managers for scheduled activations to multiple numbers using the MTN Business Bulk Activation service for businesses.

 

5.       I am an MTN Business customer, can I activate MTN Unlimited Internet for more than one number in one go?

Yes, using the MTN Business Bulk activation service, multiple numbers can be activated as per agreed schedule, in a timely and efficient manner. Simply get I touch with your MTN Business account manager to use this service.  

 

6.       Is the MTN Unlimited Internet service limited to areas where MTN has 4G coverage? 

No. There is no limit to where you can use the MTN Unlimited Internet within Uganda. You can use the service wherever MTN has internet coverage, off the countrywide 4G LTE, 3G and 2G networks. You are, therefore, able to stay online at home, as you work in your office or in the field, as you travel within Uganda or as you visit your village.

MTN Uganda has the best quality and most widespread mobile network in Uganda. 

 

7.       Can I activate and use MTN Unlimited Internet on my mobile phone? 

Yes. You can instantly buy and use the MTN Unlimited Internet on your mobile phone.  

In case you have a 4G LTE smartphone or device, MTN recommends that you also swap your old MTN SIM card to a FREE 4G LTE SIM card from any MTN service center to enjoy the 4G network too. MTN in addition will give you an instant 3GB FREE as soon as you swap your card. 

 

8.       Can I activate and use MTN Unlimited Internet on my MTN 4G MiFi/router? 

Yes. Customers can use MTN Unlimited Internet on their MTN mobile phone. 


9.       Can I activate a volume bundle and an unlimited bundle at the same time on the same number?

No, once you active an unlimited internet bundle, you will not able to activate a volume bundle until after the unlimited internet bundle has expired.​


TERMS AND CONDITIONS FOR MTN UNLIMITED INTERNET SERVICE

  1. ​MTN Unlimited Internet services refers to the unlimited internet service provided for 30 days by MTN Uganda Limited.
  2. Customer or subscriber means any person who utilizes the service(s) offered by MTN Uganda Limited.  
  3. "Service" in general includes but not limited to Internet Access, E-mail, World Wide Web, etc.
  4. The Terms and Conditions herein, responsible Usage Policy published by MTN and as amended from time to time shall constitute and will be an integral part of the agreement between MTN and Customer with respect to the Service. MTN reserves the right to change any or all aspects of this agreement, operating rules, usage guidelines, prices governing the Service, service plans, the pricing structure, or product/service policies at any time without prior notice to the Customer. The customer acknowledges that it is his/her sole responsibility to apprise himself/herself of the Terms and Conditions and Fair Usage Policy, as amended from time to time and agrees to abide by the same. The Customer shall visit http://www.mtn.co.ug to apprise himself/herself of the latest terms and conditions, service plans & policies etc.
  5. MTN shall provide Service to the customer, in accordance with the terms and conditions in force, and as amended from time to time, till the expiry of the specified period for which the Customer has paid for.
  6. MTN will put in its best efforts and strive to maintain the maximum possible uptime of the Service. However MTN will not be responsible for downtime of Service due to circumstances beyond its control.
  7. The Customer also acknowledges and accepts that in the very nature of the services to be provided there can be number of factors affecting the provision of the service by MTN and the obligation of MTN to provide the services shall be on best endeavor basis.
  8. MTN shall not be liable to the Customer for any loss, expense or damage of any kind in connection with the performance of its obligations under this contract or arising from disruption, interruption, suspension or malfunction of the Service, for whatsoever reason except when there is deliberate failure or breach on the part of MTN.

 

 

FAIR USAGE POLICY FOR MTN UNLIMITED INTERNET SERVICES

 

MTN Uganda provides the MTN Unlimited Internet Service to all subscribers by applying the fair usage policy described below.

 

A Fair Usage Policy for internet services ensures that internet access is available to subscribers through satisfactory value-based service levels.

 

Policy:

The monthly MTN Unlimited Internet services will follow the policies described below.

 

1.    Unlimited Premium at 330,000/-

 

Data Usage Data Speed
Any Usage up to 3 GB dailyNo Restrictions
Any Usage above 3 GB dailyUp to 128kbps

 

      • The policy above is reset daily at 6:00am for 30 days

         

2.    Unlimited Basic at 179,000/-

 

Data Usage Data Speed
Any Usage up to 1 GB dailyNo Restrictions
Any Usage above 1 GB dailyUp to 128kbps

 

      • The policy above is reset daily at 6:00am for 30 days