Do Not Disturb

​The Do Not Disturb (DND) solution gives you the ability to block unwanted messages sent to your phone from MTN.

Get Started

​To block messages, dial the USSD code *196# and follow prompts to perform a function of choice.

Cost

​This service is free to all MTN customers.

FAQs

1.    Is this service available to all customers?

YES.

All MTN customers can access this service.

2.    Which messages can I block?

A customer can block MTN promotional messages, bulk messages from content providers and Subscription services messages/ notifications.

3.    Can I block specific messages?

YES.

A customer can decide to block only those messages they do not want to receive or block everything. The menu has both options.

4.    Can I unblock the messages if I choose to?

YES.

A customer can block or unblock messages as and when they choose to.​


​To block messages, dial the USSD code *196# and follow prompts to perform a function of choice.


​This service is free to all MTN customers.


1.    Is this service available to all customers?

YES.

All MTN customers can access this service.

2.    Which messages can I block?

A customer can block MTN promotional messages, bulk messages from content providers and Subscription services messages/ notifications.

3.    Can I block specific messages?

YES.

A customer can decide to block only those messages they do not want to receive or block everything. The menu has both options.

4.    Can I unblock the messages if I choose to?

YES.

A customer can block or unblock messages as and when they choose to.​