- What is it?
-
A service which allows our customers to borrow a loan when they run out of Airtime. So when you are unable to recharge at any one time, MTN Xtratime comes to your rescue. A customer can borrow a Airtime loan, a Data bundle loan, a Voice bundle or a combination of Airtime and bundle loan.
- Eligibility
- This service is available for MTN Prepaid Customers only.
- Eligible Customers must have been on the MTN network for the past at least 6 months.
- Eligible Customer must have used their SIM card at least once within the past 90 days.
- Prepaid roaming subscribers will have access to the service, and will have their next recharge reduced by the amount owed.
- How to access Xtratime :
- Step 1: Dial *146#
- Step 2: Follow the on-screen prompts
- Charges for using the Service
- Borrowing Airtime: Customers will be charged only 10% of the credit value they borrow. For example, if the customer borrows UGX 1 000, of the UGX 1,000 credit given, the usable airtime value shall be UGX 900, while UGX 100 shall be the fee for the Airtime loan.
- Borrowing bundles: Customers will be charged only 10% of the value of the bundle borrowed. For example if a customer borrows a 40 MB data bundle valued at UGX 500/-, a fee of UGX 50 will be charged. The full 40 MB will be activated for the customer and a total of UGX 550 (value of loan + loan fee) will be owed by the customer.
Airtime Loan Options
- A minimum of UGX 250 and a maximum of UGX 10,000.
- Upon dialling *146#, an eligible customer will be provided with loan options based on the user’s Total credit limit.
Voice Loan Options
- A minimum of 6 Mins valid for 24 hours and a maximum of 60 Minutes valid for 24 hours.
- Upon dialling *146#, an eligible customer will be provided with loan options based on the user’s Total credit limit.
Data Loan Options
- A minimum of 15 MB valid for 24 hours and a maximum of 1 GB valid for 24 hours.
- Upon dialling *146#, an eligible customer will be provided with loan options based on the user’s Total credit limit.