Monday, 19th April 2021 – Kampala, Uganda: MTN Uganda informs its esteemed customers and other stakeholders that our internet services have now been fully restored.

MTN Uganda apologises to all customers for the inconvenience caused by the Internet service interruption and reiterate our commitment to delivering a seamless service.

For any queries, please reach out to our customer care support teams on 100 (Toll Free), email or WhatsApp 077 212 3100.

MTN Uganda Management


MTN Uganda and the Tooro kingdom have donated 80 kitted patient beds to various health center III’s in Tooro Kingdom.

The donation is part of MTN’s commitment to support the kingdom in her efforts to uplift the social, economic and cultural life of the people of Tooro.

Whereas the government has over the years made efforts to improve the health sector, there is more that can be done to supplement government efforts especially in health Centre IIIs.

According to the Tooro Kingdom Deputy Minister of health Dr. Richard Mugahi said Tooro kingdom delivers around 90,000 babies a year which stretches the facilities that are available. The contribution from MTN Uganda will help to address the gap in equipment and improve the quality of health services in the kingdom.

MTN Uganda CEO Wim Vanhelleputte said that the telecom company recognizes the very important role that health center IIIs play in the communities as they are the closest health centers to the population and that MTN recognizes the need to support these health centers to offer decent health care to the people.

“For most people living in these communities, their first point for specialized health care is these health center IIIs as such it is imperative that they are well equipped to offer decent health care services. Following a needs assessment, MTN Uganda feels that we can make a difference by supplementing some of these health centers through support like this. We are honored to be able to make such a humble contribution,” he said.

The CEO further explained that the telecom company believes in working with cultural institutions like Tooro kingdom because they are a strong community establishment that fosters shared beliefs and unity of purpose.

“At MTN, we believe that we are good together. When we work together, we can achieve milestones that nobody can on their own. We also know that government is overwhelmed with several competing priorities and its therefore our duty to come in whenever we can,” he said while handing over the beds at the kings Palace in Fortportal.

In 2020 MTN Uganda signed a partnership with the Tooro kingdom worth seven hundred million shillings (700million) to support the kingdom in various social, economic and cultural programs. The standing partnership will be executed over a two year period and will cover programs in health, education and culture.

“MTN only succeeds if the communities in which we operate succeed. Being a partner in development gives us the opportunity to support the social and economic aspirations of our customers and the Ugandan community in general. We are focused on actively demonstrating what can be achieved if we work together to enable a shared value system,” he said.

Rt. Hon Bernard Tungakwo the Prime Minister of Tooro Kingdom thanked MTN Uganda for caring and supporting the people of Tooro over the years.

“I am happy to note that MTN has over the years shown its care for the people of Tooro. Our association stretches years back, and this support is further testament to the bond that exists between the people of Tooro and MTN. We are indeed grateful for all the support you have extended to the kingdom and pledge to continue supporting MTN in whatever way we can,” Tungakwo said.

Tooro Kingdom Minister of Health Dr. Tito Beyeza Abwooli appreciated the support of partners who have supported health initiatives in Tooro like health outreaches and equipment .


About Y’ello Hope

Acknowledging the role and responsibility to make a meaningful difference and impact in the lives of all, Y’ello Hope is MTN’s highly targeted response initiative harnessing the power of MTN through our brand, resources, capabilities, and technology to brighten lives across Africa and Middle East. Driven with passion and dedication by MTN across our footprint, Y’ello Hope’s purpose is to support in employees, consumers, society, and government during times of societal crisis and need bringing relief, hope, and optimism where needs are greatest.



 The MTN UG Hip Hop awards, the annual event that recognises and celebrates growth in the music genre in the country are back with the 5th edition 2021 scheduled to take place on 16th May 2021.

MTN Pulse has kicked off this year’s edition with the release of nominees for the various categories that will then be awarded at the award ceremony. Voting for the hip hop stars is now officially open exclusively on the MTN Pulse microsite

Hellen Kirungi, the MTN Youth Segment Manager noted that Hip Hop remains a popular genre of music in Uganda among the youth, which informs MTN’s continued support towards its growth.

“Hip Hop is a music genre that continues to take centre stage in Uganda among the youth. Many young people have taken it up and are doing very well for themselves. Hip hop allows them to express themselves and be who they want to be without limits. This is what we are about at MTN Pulse. We are about creating a community of likeminded people who want to live life without fear or limits and that’s why we are happy to be part of these awards every year,” Kirungi said.

This year marks the fifth year that MTN Uganda has backed the Hip Hop industry organise these awards. In 2020, MTN sponsored the first televised rap battles that saw several rappers pitched against each other in battle categories that included battles on the street, free style and in the forest, among others.

Kirungi noted that the 2021 awards will feature the Pulse Nation Cypher competition that will allow new and undiscovered talent to showcase their abilities in an online rap battle.

In the Pulse Nation Cypher challenge, participants will be required to download the MTN Pulse Cypher beat from the microsite under the Pulse tube, record a one-minute video of them rapping to the beat for one minute with the mention of MTN pulse Nation at least once, and then upload the video on the MTN Pulse microsite.  Participants will be required to rally their fans and friends to go to to vote for them by liking their video. The video with the highest engagement gets to win 1,000,000 UGX on the Awards night. The 1st Runner up will walk away with 800,000, 2nd runner up with 600,000 and 400,000 to the pulser in the 4th position.

Hellen continued to say that from previous years, there has been immense talent realisation among the youth that was kick stated by these Pulse Cypher competition a case in point is Racheal Rey, Ghetto Upgrade, and many more to come.

UG Hip hop awards organizer, Afsa Umutesi said that with MTN’s support, the industry has continued to record steady progress with Hip Hop artists getting favourable airplay on local radio and television stations.

“Hip Hop artists continue to shine out there. If you listen to the top ten most requested songs on radio today, six of them will be Hip Hop artists. We are happy with this progress and would like to thank MTN for standing with us for five years in a row now,” he said.

It’s easy for youth to become MTN Pulsers by simply downloading the Pulse App, available on both google play and iOS play stores. The MTN Pulse app is an interactive platform where everything about the Pulse Nation lives including the funkiest content and offers from MTN Uganda. Simply download the MTN Pulse app and take over the world. You can also learn more about the Pulse Nation on the MTN Pulse microsite.

The wards categories this year are:

MTN Uganda has thrown its weight behind the local movie industry with the launch of a Video on Demand (VOD) channel offering a premium mix of local Ugandan movies.

The New Channel named “Kibanda Xpress” is a partnership between the Telecom Company and PearlWood, an association of local film producers. Kibanda Xpress is available on YoTV channels, a mobile app that allows one to stream local and international Radio and TV channels in real time via a smartphone.

Kibanda Xpress features over 150 Ugandan movies and will live stream premiers of new movies as well other local entertainment content providing customers with entertainment conveniently and affordably anywhere and everywhere you go with just the click of a button on your phone.

In 2020, globally there was un precedented growth in online video usage with revenues estimated at $34 billion of which premium video on demand accounted for atleast $630 million. Africa is gradually making its mark on the global entertainment industry with its vast talent and unique flavour of storytelling. We recognise the potential of the movie industry to create employment, to reposition the African narrative and positively contribute to the national GDP. Through Kibanda Xpress, we hope to boost the Uganda film industry to realize that potential, said MTN Uganda Chief Marketing Officer Sen Somdev.

The service launches with a promotion subscription offer of Ugx1,000 per movie valid for a period of 24 hours. A customer will be charged via their MTN MoMo account.

“Our dream as local Film content creators is to build a sustainable industry in which content creators not only earn consistently from their content, but one in which they also thrive and gain the global visibility deserved. Without doubt, going digital is the right move for the industry; it will reduce on the copy rights infringement, increase footprint of the Uganda movies, expose our artists globally among others; we are therefore very excited and appreciate both our partners MTN and Albayan media for making this possible,” said Mzee Bwanika, Speaker – Pearlwood Board of Directors.

To watch a movie on Kibanda Express, follow these steps:

YOTVChannels is platform for our local content. We are here to tap different storytelling techniques from around Uganda and share them with global audiences. There is a unique tradition of storytelling in every country and, if it can be captured on film, then through YOTVChannels we can share it with the world. Pearlwood is a great example that our local movie industry can be global, and that Uganda is a great entertainment market for the rest of the world. Said Aggrey Mugisha, the YOTVChannels Chief Executive Officer.


About MTN Uganda

Launched in 1998, MTN Uganda is the leading communications operator in Uganda, offering Mobile and Fixed telecommunications, Mobile Money Services, and Internet Service Provisioning.

As at 31st December 2018, MTN Uganda recorded 11.2 million subscribers across Uganda. Visit us at  or follow us on  and  or  for assistance.


About the MTN Group

Launched in 1994, the MTN Group is a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our 240 million customers in 21 countries in Africa and the Middle East. We are inspired by our belief that everyone deserves the benefits of a modern connected life. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code “MTN”. We are pursuing our BRIGHT strategy with a major focus on growth in data, fintech and digital businesses.


About Pearlwood

Pearlwood is the registered trademark for Uganda’s Film Industry that was established and is managed by a partnership of Film producers, Video Jockeys, Publishers, Distributors, Exhibitors and Actors Guilds. The Producers Guild (Association of Core Film Producers Uganda Limited) is at the helm of managing the trademark since by definition and roles; Film producers are at the focal point of film production and business.

The guilds are independent member-based organizations working together for socio-economic development.