Mrs. Sarah Bateta Okwi

2025 was a growth year for MTN MoMo, one of meaningful progress. The ecosystem has grown significantly, with stronger partnerships, accelerated digitaladoption, and increased financial inclusion across our consumer, merchant, and agent bases. We set out to expand our digital service offering and cultivate deeper customer engagement, and we scored considerable success on both fronts. It gives me great pleasure to share this journey with you.

In pursuit of our mission to remain the preferred digital financial services provider in Uganda, we rolled out a number of new products to deepen digital adoption and deliver a holistic customer experience.