MTN Uganda Hits 20 Million Customer Milestone

29 April 2024
  • MTN Uganda celebrates reaching 20 million active customers, affirming its position as the largest telecom operator in Uganda.
  • Teopister Nakyanzi from Busuula Town, Wobulenzi, Luweero District, is honored as the 20 millionth customer at a special townhall event attended by MTN Group’s Vice President of Southern & Eastern Africa, Ms. Yolanda Cuba.

MTN Uganda, the premier telecommunications provider in the country, proudly announces a historic milestone as it celebrates reaching 20 million active customers, reaffirming its position as Uganda’s largest telecom operator.

At a special staff town hall meeting attended by a distinguished delegation from MTN Group and MTN Uganda’s leadership, Teopister Nakyanzi from Busuula Town, Wobulenzi, Luweero District, was honored as MTN Uganda’s 20 millionth customer. Teopister, accompanied by her 20-year-old son Joshua, expressed her joy for the recognition. “I am overjoyed to be part of this momentous occasion and grateful to MTN Uganda for this recognition,” said Teopister Nakyanzi. The son couldn’t help noting the coincidence between his age and the 20 millionth customer milestone. “I hope it will be me you’re celebrating when you reach 30 million customers”, he joked.

MTN CEO Ms Sylvia Mulinge, MTN 20 Millionth Customer Teopister Nakyanzi from Busuula Town and her son Joshua, MTN Group’s Vice President of Southern & Eastern Africa, Ms. Yolanda Cuba

Noting the significance of this milestone, Yolanda Cuba, the MTN Group Vice President – Southern & Eastern Africa, remarked, “MTN Uganda’s achievement of 20 million customers is the equivalent of the entire population of a sister market. This is how big this milestone is. We congratulate Teopister and encourage her to inspire others to join the unstoppable network.”

On her part, the MTN Uganda CEO, Sylvia Mulinge, who since joining MTN Uganda has been a strong advocate of increasing the number of women in both the corporate and entrepreneurship spaces, noted with happiness that the milestone customer was a lady. She expressed her gratitude to the entire team at MTN Uganda for believing and going after what looked like an insurmountable target. “This achievement underscores our commitment to connect all of Uganda. Together, we have proven that no goal is too ambitious when we work together towards a common purpose,” she stated.

MTN Group and MTN Uganda Executive team led by Vice President of Southern & Eastern Africa, Ms. Yolanda Cuba,eopister Nakyanzi from Busuula Town and her son Joshua

As a token of appreciation, Teopister Nakyanzi was presented with a brand new Tecno Camon 30 smartphone, assorted groceries, branded merchandise, and a cash token via MoMo. The event also celebrated MTN MoMo crossing the 300,000 mark for the number of merchants using the service to receive payments for traded goods and services.

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About MTN Uganda

MTN Uganda is a leading telecoms company in Uganda with a primary objective of carrying on the business of a national operator of a telecommunications network pursuant to the National Telecommunications Operator (NTO) licence granted by the Uganda Telecommunications Commission (UCC). Among our offerings are network services, digital and financial technology services, interconnect and roaming, sale of mobile devices, and MTN Mobile Money (conducted through subsidiary MTN Mobile Money Uganda Limited). MTN has a presence in all 134 districts of Uganda. Services are delivered through a network of over 170,000 MoMo agents, 292,000 MoMo merchants, 200 service stores and 13 main distributors. For the full year period ended December 31, 2023, MTN Uganda had 19.5 million subscribers, 12.1 million MoMo users, and 8.2 million active data users. Visit us at www.mtn.co.ug or follow us on www.youtube.com/mtnug and www.twitter.com/mtnug for assistance.

 About the MTN Group

Launched in 1994, the MTN Group is a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our 240 million customers in 21 countries in Africa and the Middle East. We are inspired by our belief that everyone deserves the benefits of a modern, connected life. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code “MTN.” We are pursuing our Ambition 2021 strategy, focusing on growth in data, fintech, and digital businesses.

For more information, please contact:

MTN Uganda Press Office: mediadesk.ug@mtn.com

Martin Sebuliba: martin.sebuliba@mtn.com  or 0772 121 372

Prisca Baike: prisca.baike@tbwa-uganda.com  or 0782 654 083

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