Personal

MyMTN

MyMTN App is an all-in-one, self-care tool enabling MTN customers to self-serve and engages with customer service online and everywhere they go. The application is available for all MTN Postpaid and prepaid smartphones subscribers. It can be downloaded for free from app stores such as Apple Store (iOS), Google Play (Android) or BlackBerry World.

MyMTN App is another customer-centric innovation to give customers full control of their MTN phone accounts. MyMTN app is easy to download and free to use, that means customers are not charged for data used in the app. The App gives subscribers greater control of their own mobile services so that they can access services and solve issues without having to contact company representatives.

MyMTN exists out of 2 main platforms – Mobile Money and MyMTN Self-Care. For Mobile Money, the regular 5-digit pin is used to log in. For MyMTN Self-Care, an account is created, and the user will from then on be able to access Self-Care services with his/her set password. Additionally, login is supported by an SMS code to ensure the security of customers’ accounts.

Customer Benefits:

  • MoMo Pin reset
  • Transfer money
  • Top up airtime
  • MoMo account transactions history
  • Automated payment (electricity and water bills)
  • Bill payments
  • Bank Push & Pull
  • Borrow Airtime
  • Purchase of Data bundles
  • Interact with customer service agents
  • Locate the closest MTN Service Centre

Download the MyMTN App

Available on Android and iOS.

Download from Apple App Store Download from Google Play store