MTN MOBILE MONEY SERVICE DISRUPTION

PUBLIC STATEMENT

Over the last weekend, our customers experienced service disruptions following routine maintenance implemented during the service window on 11th March 2022. The service disruption impacted a limited range of transactions as our technical team managed to swiftly restore full service.

MTN Uganda reassures its esteemed customers and the general public that there has been no loss of funds on our clients’ accounts.  We regret any inconveniences caused by the system intermittences. Customers may contact us through social media or our call center for further assistance related to their individual accounts.

MTN Mobile Money Uganda Limited remains committed to providing a secure and reliable Mobile Money platform to all its customers and stakeholders