Kazi Bundles
Kazi Bundles
What is Kazi?
Kazi is a shared voice, SMS and data service for small businesses, delivered as bundle offers.
Who can use Kazi bundles?
Kazi bundles are designed for business owners who would like to manage a fixed communication budget, while still providing communication benefits for their employees or partners in the business. The bundle is shared among the business owner, boss or leader and his colleagues, partners or employees to enable smoother running of the day-to-day operations of the business. Kazi bundles can also be used by teams sharing office or shop space, so as to save on airtime or communication expenses, while still getting great value.
How do I sign up?
Visit the MTN Business Service center at Nyonyi Gardens, any MTN Service Center, call 0771001000 to speak to an agent, or contact talkbusiness.UG@mtn.com. You need to sign up with a business name, as well as the name and phone number of the contact person for the business. You also need to have your Main number and Attached numbers registered and ready.
What is a Main number?
A Main number is the first number that is registered on the Kazi bundle account. It is the number to which other numbers are attached. The minutes, SMS and data are loaded on this number and shared automatically off this number to the Attached numbers.
What is an Attached number?
Attached numbers are signed up on the Kazi service under a Main number. They share the bundle minutes, SMS and data that are loaded on the Main number
Will I be able to top up with airtime?
Yes, you can top up with airtime
How long are the Minutes, SMSs and Data valid for?
The minutes, SMS and data are valid for 30 days. However, you can extend the validity of your bundle if you buy a new bundle before the old one expires. Your old bundle will then remain valid until the date of expiry of the new bundle.
Do Kazi bundles carry over?
A Kazi bundle can be carried over if you buy another Kazi bundle before the existing Kazi bundle expires. A bundle can only be carried over once.
Can postpaid customers buy Kazi bundles?
Yes. A postpaid customer can sign up for Kazi, and buy a bundle using their prepaid airtime.
How do I buy a bundle?
Once you have signed up for the service, you can dial *160*81# to buy a bundle using airtime. A Call Centre or Service Centre Advisor can also activate a bundle for you if you have sufficient airtime balance on the Main number
Can I buy a Kazi bundle just for myself?
No. Kazi bundles have to be shared with a minimum of 3 other numbers. You need to sign up with your number, and at least 3 other numbers to be able to buy a Kazi bundle.
What is the maximum number of users that can share the bundle?
The bundle can be shared among up to 16 numbers or users.
Can I use my router or modem SIM card as one of the numbers?
Yes. You can use any MTN number with the 039, 077 and 078 prefix as one of the Attached numbers on Kazi.
Do I need a new SIM card to sign up for Kazi?
No. The service can be created on your existing MTN numbers.
How are the minutes, SMS and data shared?
The minutes, SMS and data are automatically shared equally among all numbers signed up as soon as the bundle is bought. However, a customized allocation of minutes, SMS and data can be provided on request. Speak to your Account Manager, or a Call Center or Service Center agent to have a customized allocation created for you.
Can any number in the group buy the bundle?
No. Only the Main number in the group can buy a bundle for the group. However, any number in the group can buy a bundle for the group by dialing *160*81# and using the “Buy for Another” option.
Can I call any number at any time?
Yes. You can call any number when you are signed up for Kazi. However, the bundle can only be used for calls to MTN or calls to other local networks.
Can I call other numbers sharing the bundle for free?
Yes. With Kazi bundles, all numbers sharing the bundle can call each other for free without using their MTN to MTN minutes on the bundle. However, this is only possible if the bundle is active.
Can I SMS other numbers sharing the bundle for free?
No. SMS between numbers sharing the bundle is charged and will therefore use the MTN to MTN SMS on the bundle.
How can I check my balance?
Dial *160*81# and select “Check Balance”.
Can I use other bundles while signed up for Kazi?
Yes. You can still use other MTN services, such as international calling bundles, voice bundles, SMS bundles and data bundles while signed up for Kazi. However, your minutes, SMS and data on the Kazi bundle will be used up first.
Can I load another bundle before my old bundle expires?
Yes. The validity of your old bundle will then be extended to 30 days, and the remaining balance on your Main and Attached numbers will be added to the new allocations from the new bundle.