MTN Closed User Group

MTN Closed User Group

What is MTN Closed User Group (CUG)? What is MTN Closed User Group (CUG)?

MTN Closed User Group is a value-added service that enables users within a pre-defined group to make calls to one another for free or at preferential discounted rates, while calls outside the group are charged at the standard prevailing rates. This delivers convenience and cost savings for multi-user business environments.

How many staff should I have to qualify for MTN CUG? How many staff should I have to qualify for MTN CUG?

The minimum number of users in a CUG is 5. You therefore need to have at least 5 of your staff joining the CUG to be eligible for the service.

What are the charges for the CUG service? What are the charges for the CUG service?

There is a monthly subscription fee per user in the CUG.

Can I use the CUG service while roaming? Can I use the CUG service while roaming?

The CUG service does not extend to roaming calls. Thus, a user in the CUG who is roaming cannot call other users in the CUG for free.

Is there a limit to the number of calls that can be made monthly? Is there a limit to the number of calls that can be made monthly?