MTN wishes to inform the public that you can now buy, swap and upgrade or replace SIM cards at 167 MTN service centers countrywide (listed below). For these purposes, customers will be required to present;

• An original National ID (for Ugandans)
• Or a valid Passport (for foreigners)
• Or a Refugee ID (for refugees)

In addition, the public is also required to take note of the following;

1. New SIM cards cost only UGX 2,000.
2. SIM card swaps are only UGX 1,500 and customers are also required to present a valid police letter that is no older than 21 days.
3. 4G SIM card upgrades or replacements are UGX 1,500 and customers are also required to present their current SIM card.

Please visit any MTN service center near you for assistance.

Note: SIM cards will only be activated after verification by NIRA.

​Buy and register or swap and replace your MTN SIM card at the following MTN Service Centres;​ .​​

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