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MTN Senkyu

MTN Senkyu is the loyalty program from MTN for its customers. All MTN individual customers including prepaid, postpaid and hybrid are eligible to join MTN Senkyu. Once they join, they will earn points for using MTN services including airtime and bundle purchase, making calls, using internet, using MTN MoMo and subscribing to Rich Media Services.

Customers also earn bonus points upon joining MTN Senkyu for the first time, they earn bonus points on their birthdays and on their MTN anniversary.

Customers can use their points to get both GSM and non GSM benefits including voice minutes, SMS, MBs or for MTN MoMoPay.

Dial *141# or use the MyMTN App to join MTN Senkyu. Joining is free.

How MTN Senkyu works.

Joining MTN Senkyu

A customer should dial *141# or use the MyMTN App and select Join in order to be registered onto the program. Joining MTN Senkyu is free.

Earning Points
A customer will earn points when they

    • Load airtime.

    • Make a call

    • Send an SMS.

    • Use data.

    • Subscribe to Rich Media Services.

    • Buy voice, data, combo or contextual bundle using airtime or MTN MoMo.

    • Use MTN MoMo to carry out any revenue generating service

    • Deposit MTN MoMo on their wallets.

Earning Bonus points
Customers will also earn points on bonus activities and events including when they

    • Join the loyalty program

    • Anniversary on MTN Network,

    • On their Birthday

    • Any other promotions from time to time

Using points.
Customers can dial *141 and select Use points to get any of the following.

    • Voice minutes

    • Data MBs

    • SMS units

    • MTN MoMoPay

Validity

  • Earned points will expire after 3 months if no points are used in the last 90 days. A customer will also lose any points they have should they opt out of the service.

  • Redeemed minutes, SMS and MBs are valid for 30 days from date/time of redemption. If unused within 30 days they will be forfeited.

 

Earning Matrix

Activities/Transactions/ Engagement for earning points

Spend (UGX)

Points to Earn

Airtime Recharge

Topup from MoMo agents (excluding Easy Load)

100

1

Self topup (Direct airtime topup from Mobile Money account)

100

1

Direct bundle purchase from Mobile Money account

100

2

Bundle Top up from MoMo or EasyLoad Agents

100

2

Airtime Usage

Making a call from the Main Account

100

1

Buying a Voice bundle

100

1

Data Usage from the Main Account

100

1

Buying a Data bundle

100

1

Sending an SMS from the Main Account

100

1

Buying a Combo or contextual bundle

100

1

Buying an SMS bundle

100

1

Subscribing to a Rich Media Service

100

1

Mobile Money

MoMo Fees charged on Revenue Generating Events (Tax exclusive)

100

2

MoMo Deposit

5000

1

 

Activities/Transactions/ Engagement for earning points

Required Spend per point

Points Earned based on Tenure

0 – 12 Months

More than 1 Years

Bonus and Promotions

MTN Network Anniversary

N/A

500

500 * Years on Network

Joining Bonus

N/A

500

500

Customer Birthday Bonus

N/A

500

500

You can access the frequently asked questions here. 

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Available in on Android and iOS.

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