5G is the fifth generation of wireless communication technology, succeeding 4G/LTE. It offers faster data speeds, lower latency, and increased capacity, enabling a wide range of new applications and services

The MTN WakaNet/Business internet 5G Router provides high-speed internet by connecting to MTN’s 5G network. It delivers ultra-fast and reliable connectivity, allowing up to 32 devices—including smartphones, laptops, and smart TVs—to connect simultaneously. Simply insert a 5G SIM card, power on the router, and enjoy seamless browsing, streaming, and gaming.

The 5G Router is Free

Fair Usage Policy (FUP) is a policy designed to ensure that all customers receive consistent and reliable internet service. It prevents any single user from consuming excessive amount of bandwidth which could negatively impact the experience for others. This policy promotes fairness and stability, ensuring optimal speeds and connectivity for everyone during both peak and off-peak hours.

The MTN unlimited packages are for personal and residential use. This service is not for redistribution, resale, and/or extension to other premises. The current offers do not have any volume or capacity caps, and we provide services up to the stated speeds for the different packages offered.

MTN WakaNet/Business internet Routers can be bought from any MTN Service Center or any MTN dealer shop.

You may also apply for a MTN WakaNet/Business internet router from anywhere using your MyMTNApp or the MTN Website.

This is a plug-and-play device that requires no installation. Simply insert the registered MTN WakaNet/Business internet 5G Router number with an active MTN WakaNet/Business internet 5G Speed Bundle, and you’re ready to connect.

It can connect to up to 32 Devices.

The service is available nationwide in areas covered by 3G, 4G, and 5G networks.

They are Valid for 30 Days.

You can easily renew your MTN WakaNet 5G or Business Internet subscription using the MyMTN App or by dialing *100*23# for WakaNet and *177*23# for Business Internet. Payments can be made via MTN Mobile Money, airtime, or card payment options.

• Dial *100*23# for WakaNet and *177*23# for Business Internet or log into the MyMTN App.
• MyMTN App Navigate to WakaNet > WakaNet 5G Router, then click Check Status and enter your WakaNet 5G Router number (0394XXXXXX).
• MyMTN App Business internet – Navigate buy > Business Solutions > Business internet 5G > Check Balance.

Only exclusive number ranges assigned to 5G devices can activate MTN WakaNet/Business internet Speed Bundles.

Connect device to internet, browse with http://192.168.1.1. Login with Username and Password as indicated on the device sticker at the bottom/ back of the device to access the change password option.

Check on the Router Device sticker at the back or bottom use the Wi-Fi Key to connect.

Look for small hole on Device labelled with reset. Hold down a Sim ejector Pin, wait for the device lights to restart to complete the reset process then reconnect.

Your 5G router is geo-locked, meaning it is restricted to work only at the physical address you provided during the initial coverage and capacity check. It will not function if moved to a different location.

If you’re moving home or office and use MTN WakaNet or Business Internet via a 5G router, you should notify MTN at least two days in advance. You can do this through the MyMTN App, by visiting www.mtn.com/wakanet calling our helpline at 125, or emailing wakanet.ug@mtn.com

In the MyMTN App, go to the WakaNet Icon,  5G section, select Relocation, and follow the prompts to enter your new location and preferred date. You’ll receive confirmation once your relocation request has been processed.

Client can reach us through WhatsApp on 0772122100, Call 125,
on X @mtnug or
Email: MTN WakaNet/Business internet .ug@mtn.com for support.