MTN WakaNet

Wakanet MIFI

What is a MiFi? What is a MiFi?

MiFi is a portable Wi-Fi solution that allows you to have Wi-Fi access on the go. It can be shared between mobile internet-enabled devices — such as smartphones, laptops, tablets, and game consoles.

Where can i purchase a MiFi Device? Where can i purchase a MiFi Device?

Device can be purchased from all MTN service centres and dealer shops.

How much does a MiFi Device cost? How much does a MiFi Device cost?

UGX 50,000 at any MTN selling point.

How many Wi-Fi devices can a MiFi connect? How many Wi-Fi devices can a MiFi connect?

A MiFi can connect to up to 10 Wi-Fi devices.

What offers come with a MiFi? What offers come with a MiFi?

A MiFi comes with Free 20 GB Valid for 30days.

What is the cost of the MiFi data bundles? What is the cost of the MiFi data bundles?

WakaNet Mifi Packages (No expiry) WakaNet Monthly Bundles WakaNet Weekly Bundles
3GB at UGX 10,000 1.5GB at UGX 5,000 12GB at 10,000
5GB at UGX 15,000 3.2GB at UGX 10,000 3.5GB at UGX 10,000
12GB at UGX 30,000 7.5GB at UGX 20,000
15GB at UGX 55,000 22GB at UGX 50,000
45GB at UGX 85,000 48GB at UGX 100,000
85GB at UGX 170,000

WakaNet Mifi Packages (No expiry)

  • UGX 10,000

  • UGX 15,000

  • UGX 30,000

  • UGX 55,000

  • UGX 85,000
WakaNet Monthly Bundles

  • UGX 5,000

  • UGX 10,000

  • UGX 20,000

  • UGX 50,000

  • UGX 100,000

  • UGX 170,000
WakaNet Weekly Bundles

  • UGX 28,000

  • UGX 10,000
How can I activate MiFi device bundles? How can I activate MiFi device bundles?

Dial *150*3*2# or Use the MyMTN App and pay through Mobile Money.

How Can I check my MiFi data balance? How Can I check my MiFi data balance?

*150*3*2# use any number registered with the same name and NIN as the number on the MiFi simcards.

How can I change my MTN MiFi Password? How can I change my MTN MiFi Password?

Connect device to internet, browse with http://192.168.1.1. Login with username and password as indicated on the sticker at the back or bottom of the MiFi to access the change password option.

How can I know my Wi-Fi Connection password? How can I know my Wi-Fi Connection password?

Check on the MiFi device sticker at the back or bottom use the Wi-Fi Key to connect.

What can I do when my MiFi isn’t connecting? What can I do when my MiFi isn’t connecting?

Check that you have an active bundle, then restart the device. It should be able to work after this, however if it doesn’t contact us for further support.

How can I reset MiFi device? How can I reset MiFi device?

Look for small hole on device labelled reset, hold down a Sim ejector Pin, wait for the device lights to restart to complete the reset process then reconnect.

Why isn’t my MiFi name not displaying on devices? Why isn’t my MiFi name not displaying on devices?

Reset the MiFi and reconnect.

How do I remove the red light on my MiFi device? How do I remove the red light on my MiFi device?

Reset the MiFi and reconnect. If it persists, please contact us or visit a service center for further support.

How can I check the devices connected to my MiFi? How can I check the devices connected to my MiFi?

Connect device to internet, browse with http://192.168.1.1. Login with the username and password as indicated on the device Sticker to access User dashboard.

How can I contact MTN for Support? How can I contact MTN for  Support?

Client can reach us through WhatsApp on 0772122100, Call 125, on X @mtnug or Email: Wakanet.ug@mtn.com for support.