Keep Your MTN Number – Even When You’re Away

Don’t risk losing your cherished MTN number when you are unavailable for a long time. Our “Keep My Number” service ensures your number stays active and doesn’t get recycled.

This service is perfect for:

• Frequent travellers
• Students studying internationally
• People on long-term assignments without access to their MTN numbers
• Customers that spend a lot of time out of the country

How it Works:

• Available for prepaid customers only.
• Manage your subscription through *165#, USSD, MyMTN app, and website.
• Subscribe for 6 months, 1 year, or 2 years.
• Pay upfront for the chosen duration.
• Enjoy additional MTN minutes and data that come with the bundle

Benefits:

• Avoid losing your MTN number due to inactivity.
• Maintain your identity with your MTN number and stay connected with friends, family, and colleagues.
• Pick up right where you left off when you return to Uganda by utilizing the data and voice offers.

Pricing and Duration:

6GB +100 MTN -MTN minutes

• Keep your Number for 6 months
• Get 6GB +100 MTN -MTN minutes
• Both minutes & data valid for 6 months

10GB+200 MTN-MTN minutes

• Keep your Number for 12 months (1 year)
• Get 10GB +200 MTN -MTN minutes
• Both minutes & data valid for 12 months

20GB+300 MTN-MTN minutes

• Keep your Number for 24 months (2 years)
• Get 20GB +300 MTN -MTN minutes
• Both minutes & data valid for 24 months

Customer Support:

Having trouble with Keep My Number? Contact the customer service team for help:

• Call: 0771001000
• WhatsApp: 0772123100
• Email: customerservice.ug@mtn.com

Enjoy uninterrupted connectivity with your home network SIM card while visiting Uganda. Roam on the Unstoppable MTN network while in Uganda. Enjoy Uganda’s breathtaking scenery that includes lush national parks, the mighty Nile, and the serene Lake Victoria. Its wildlife, from gorillas to hippos, is a testament to its biodiversity. The warmth of its varied peoples, their rich cuisine delightful on the tastebuds and the gyrating traditional dances all make Uganda truly exceptional. Enjoy all this and more on the Unstoppable network, MTN Uganda. Please remember to engage your home network for the roaming rates as well as service provision, where, required before embarking on your lifechanging expedition to the pearl of Africa.

MTN Uganda customers can access uninterrupted Voice, SMS and/or data services while roaming with their MTN Uganda prepaid or postpaid  numbers in many countries across the world. Here is a list of the countries.

Coverage Map

Enjoy unstoppable connectivity across the world with our uniquely
designed MTN Roaming Bundles.

MTN customers can activate both Voice or Data bundles on their MTN
prepaid or postpaid Sim cards to remain connected to family and friends as they explore the world while enjoying
great rates.

Destinations	Eligible countries	200MB	1GB	3.5GB
MTN Africa	Afghanistan, Benin, Botswana, Cameroon, Congo, Cyprus, Ghana, Guinea-Bissau, Guinea Republic, Ivory Coast, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Swaziland and Zambia.	5,000	20,000	50,000
East Africa	Rwanda, Kenya, Tanzania and South Sudan	5,000	20,000	50,000
Rest of Africa	Burundi, Malawi, Namibia, Sierra Leon, South Africa, Nigeria, Senegal, Democratic republic of Congo, Senegal, Botswana, Ethiopia and Tchad.	15,000	38,000	100,000
Asia	Cyprus, Indonesia, Iran, Israel, Pakistan, Slovakia, South Korea, United Arab Emirates(UAE), Qatar, Saudi Arabia, India, Turkey, Thailand, China, Japan	0	50,000	120,000
Europe and Australia	Belarus, Denmark, France, Iceland, Macau, New Zealand, Norway, United Kingdom, Finland, Italy, Belgium, Turkey, Sweden, Germany, Denmark, Spain and Cyprus	0	50,000	120,000
North and Central America	United states of America, Canada and Mexico	0	50,000	120,000
South America	Argentina, Brazil	0	50,000	120,000

Destinations
MTN Africa

• Eligible countries
  Afghanistan, Benin, Botswana, Cameroon, Congo, Cyprus, Ghana, Guinea-Bissau,
  Guinea Republic, Ivory Coast, Liberia, Nigeria, Rwanda, South Africa, South Sudan, Sudan, Swaziland
  and Zambia.
• 200MB (Weekly)
  5,000
• 1GB (Weekly)
  20,000
• 3.5GB (Monthly)
  50,000

Destinations
East Africa

• Eligible countries
  Rwanda, Kenya, Tanzania and South Sudan
• 200MB (Weekly)
  5,000
• 1GB (Weekly)
  20,000
• 3.5GB (Monthly)
  50,000

Destinations
Rest of Africa

• Eligible countries
  Burundi, Malawi, Namibia, Sierra Leon, South Africa, Nigeria, Senegal, Democratic republic of Congo, Senegal, Botswana, Ethiopia and Tchad.
• 200MB (Weekly)
  15,000
• 1GB (Weekly)
  30,000
• 3.5GB (Monthly)
  100,000

Destinations
Asia

• Eligible countries
  Cyprus, Indonesia, Iran, Israel, Pakistan, Slovakia, South Korea, United Arab Emirates(UAE), Qatar, Saudi Arabia, India, Turkey, Thailand, China, Japan
• 200MB (Weekly)
  0
• 1GB (Weekly)
  50,000
• 3.5GB (Monthly)
  120,000

Destinations
Europe and Australia

• Eligible countries
  Belarus, Denmark, France, Iceland, Macau, New Zealand, Norway, United Kingdom, Finland, Italy, Belgium, Turkey, Sweden, Germany, Denmark, Spain and Cyprus
• 200MB (Weekly)
  0
• 1GB (Weekly)
  50,000
• 3.5GB (Monthly)
  120,000

Destinations
North and Central America

• Eligible countries
  United states of America, Canada and Mexico
• 200MB (Weekly)
  0
• 1GB (Weekly)
  50,000
• 3.5GB (Monthly)
  120,000

Destinations
South America

• Eligible countries
  Argentina
• 200MB (Weekly)
  0
• 1GB (Weekly)
  50,000
• 3.5GB (Monthly)
  120,000

MTN International Calling: Your World is just a Call Away!

From Uganda to anywhere on the map, MTN keeps you connected to who matters the most. Never miss a moment with family and friends across the globe.

You have the flexibility to call using your airtime or unlock better savings with our specially designed International Calling Bundles.

1. International Bundles to be added.
2. Make a call with your airtime to be added.