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 MTN Kamata X-Mas Terms & Conditions.  

 MTN Kamata X-Mas Terms & Conditions.  

AccessibilityAccessibility
  • Customers can purchase using the different channels, USSD (100,150,160, 165), APPs and Web.
  • Successful purchase will have an SMS confirmation.

 

EligibilityEligibility
  • All customers who load UGX 500 and above bundles will be considered.
  • Customers can purchase via MoMo or airtime.
  • All winners are expected to be fully registered and must present their National IDs when collecting their prizes.
  • Employees, relatives and agents or any related bodies are not eligible to enter this Campaign.

 

 

RewardsRewards
  • The draw will be carried out using an electronic randomized draw.
  • The prize must be taken “as offered” and cannot be varied or extended or transferred or exchanged.
  • Any additional products or services not included in the prize, but required by the winner, will need to be arranged and paid for by the winner.
  • Customers are required to claim their prizes within 30 days from being announced winners.
  • Unclaimed prizes after the stipulated timeline will be forfeited altogether, and MTN will be free to do with them as it deems fit

 

GeneralGeneral
  • Where MTN intends to use a winner’s name, image, voice, photograph, video or personal story for marketing or publicity purposes, MTN will obtain the winner’s appropriate consent before such use. Such consent will be voluntary and will not be a condition for claiming or receiving a prize. Any personal data collected in connection with the Campaign will be processed in accordance with applicable data protection and privacy laws.
  • MTN shall bear no responsibility for any harm and/or losses occasioned to the winners from the use of the claimed prizes.
  • Information regarding the campaign that is published in authorized advertising material will also form part of the terms and conditions of the campaign.
  • If viruses, network or technical failures, bugs, tampering, unauthorized intervention, fraud or other causes beyond MTN’s control prevent the campaign from running as planned or compromise its administration, security, fairness, integrity or proper conduct, MTN may, at its sole discretion cancel, terminate, modify or suspend the campaign or invalidate affected entries.
  • MTN is not liable for any loss (including indirect, special or consequential loss or lost profits), expense, damage, personal injury or death connected with the competition or accepting or using a prize, including where caused by negligence. 
  • The information entrants provide will be used by MTN for the purpose of running this Campaign.
  • This promotion can be used in conjunction with any other Campaigns. 
  • MTN reserves the right to change the duration of the Campaign at any time.
  • MTN may in their sole discretion amend these terms and conditions at any time, without notice.

 

Governing Law & DisputesGoverning Law & Disputes
  • MTN’s decision is final and no correspondence will be entered into whatsoever.
  • These Ts and Cs are governed by the laws of the Republic of Uganda.

 

Customer SupportCustomer Support
  • MTN will contact winners through 0312120000 only.
  • Customers can seek support via
    • Call 100
    • Whatsapp 0772123100
    • Email customerservice.ug@mtn.com