MTN WakaNet
WakaNet Router
              
                What is a Wakanet router?              
              
                 
              
            
            Wakanet Router is a home Internet solution that offers affordable and reliable 4G/5G data connectivity to multiple gadgets, with a single WakaNet router.
              
                How does a Wakanet router work?              
              
                 
              
            
            Wakanet Router uses bundles and speed plans with Bundles and Caps on the data volume. When your bundle depletes, you need to top up to remain connected.
              
                Where can I purchase a Wakanet router?              
              
                 
              
            
            Wakanet Routers can be bought from any MTN Service Center or any MTN dealer shop.
You may also apply for a Wakanet Router from anywhere using your MyMTNApp or the MTN Website.
              
                How much is a Wakanet router?              
              
                 
              
            
            The Wakanet router is free.
- 4G Router starter pack is UGX 99,000 for 5Mps.
- 5G Router Stater pack is UGX 130,000 for 10 Mbps.
              
                How many devices can be connected?              
              
                 
              
            
            It can connect to up to 32 Devices.
              
                Is the device fixed to one Location?              
              
                 
              
            
            No, the device can be used in other areas where there is 4G/5G coverage.
              
                Which packages are available with the Wakanet Router Device?              
              
                 
              
            
            - WakaNet Router Speed plan
- WakaNet Router Package
- WakaNet Monthly Bundles
- WakaNet Family Package
              
                How much are these packages on the router?              
              
                 
              
            
            | WakaNet Router Packages | WakaNet Monthly Bundles | WakaNet Speed Plans | 
| 14GB at UGX 35,000 | 1.5GB at UGX 5,000 | 3Mbps @ 55,000 | 
| 25GB at UGX 55,000 | 3.2GB at UGX 10,000 | 5Mbps @ 85,000 | 
| 45GB at UGX 85,000 | 7.2GB at UGX 20,000 | 10Mbps @ 130,000 | 
| 95GB at UGX 170,000 | 22GB at UGX 50,000 | 20Mbps @ 195,000 | 
| 195GB at UGX 335,000 | 48GB at UGX 100,000 | 40Mbps @ 295,000 | 
| 85GB at UGX 170,000 | 80Mbps @ 395,000 | |
| 100Mbps @595,000 | 
WakaNet Router Packages
- 14GB
 UGX 35,000
- 25GB
 UGX 55,000
- 45GB
 UGX 85,000
- 95GB
 UGX 170,000
- 195GB
 UGX 335,000
WakaNet Monthly Bundles
- 1.5GB
 UGX 5,000
- 3.2GB
 UGX 10,000
- 7.2GB
 UGX 20,000
- 22GB
 UGX 50,000
- 48GB
 UGX 100,000
- 85GB
 UGX 170,000
WakaNet Monthly Packages
- 3Mbps
 @ 55,000
- 5Mbps
 @ 85,000
- 10Mbps
 @ 130,000
- 20Mbps
 @ 195,000
              
                How to Buy/Activate Router Device Bundles?              
              
                 
              
            
            Dial *150*3*1# or use MyMTN App, MoMo App to pay through Mobile Money.
              
                How Can I check my Data balance?              
              
                 
              
            
            Dial *150*3*4#
              
                Will I be able to use different SIMs to connect with the device?              
              
                 
              
            
            No, Router comes with a free SIM registered under the owner names at the point of purchase.
              
                How can I change my Password?              
              
                 
              
            
            Connect device to internet, browse with http://192.168.1.1. Login with Username and Password as indicated on the device sticker at the bottom/ back of the device to access the change password option.
              
                How to can I know my Wi-Fi Connection Password?              
              
                 
              
            
            Check on the Router Device sticker at the back or bottom use the Wi-Fi Key to connect.
              
                No Light on Wi-Fi Signal              
              
                 
              
            
            Press the WPS button on the Router and reconnect.
              
                How to Reset Router Device?              
              
                 
              
            
            Look for small hole on Device labelled with reset. Hold down a Sim ejector Pin, wait for the device lights to restart to complete the reset process then reconnect.
              
                My Router Device Name not displaying on devices.              
              
                 
              
            
            Reset the Router and reconnect.
              
                Red Light on network signal label              
              
                 
              
            
            Reset the Device and reconnect.
              
                How to check connected devices.              
              
                 
              
            
            Connect device to internet, browse with http://192.168.1.1. Login with Username and Password as indicated on the device Sticker to access User dashboard.
              
                Am experiencing poor connectivity or Limited coverage?              
              
                 
              
            
            Relocate the device to an open place to have improved network coverage.