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MOMO

Merchant

OverviewOverview

MTN Mobile Money (MoMo) is a fast and simple, convenient, secure and affordable way of transferring money, making payments and doing other transactions using a mobile phone.

The service is available all the time. You can use MTN Mobile Money (MoMo) to send and receive Money, top-up MTN airtime, pay bills, purchase electricity, pay postpaid accounts, pay school fees, buy and pay for insurance, pay for airline tickets and other goods and services.

No need to travel far or wait impatiently to receive or send money. Register with your National Identification or passport today and enjoy the ease and convenience that MTN Mobile Money (MoMo) offers.

MoMo Agents are essential partners for Mobile Financial service providers and have been key to the growth of the industry. Principally MoMo Agents are responsible for registering customer accounts, also continue to boost MoMo transactions through cash_in, cash_out and drive provider revenues. MoMo Agents also help to educate customers on how to use Mobile  Financial Services in general and be user-friendly, which boosts MoMo services within the ecosystem.

Why Be a MoMo AgentWhy Be a MoMo Agent

MTN MoMo offers a sustainable and profitable business model where everyone in MoMo value chain makes a living from MoMo Master agents, distributors and street MoMo agents who take MoMo products and services to the last mile.

MoMo agent network composed by all mobile money agents who sell MoMo (cashin/out), VTU, SIM CARDS, AIRTIME and other MTN products and services, will be entitled to receive commissions earned legitimately through MoMo services.
Mobile money agent will earn a commission from different MTN Products and services:

  • MoMo service (cashin and cashout)
  • MoMo activation commission
  • Sim cards
  • Virtual Top Up (VTU)
  • MTN Handsets
  • All MoMo agents are given full support to help them conduct their daily activities like branding tools for proper visibility.
  • Vendor Jacket
  • Kiosk (depending on area of operation)
  • Transaction books
  • Trolley
How to register Agent AccountsHow to register Agent Accounts

Visit the nearest MTN service center with your Valid KYC documents.

Share below KYC documents:

1) ID
2) Original Business license
3) Certificate of incorporation / Business permit
4) Acceptance of terms and conditions.
5) Capital to start with (at least 200,000) to buy float and remain with cash to service cash-out customers.

How To Become A MerchantHow To Become A Merchant

Getting Started 
Would you like to sign up your business to MTN MoMoPay?

Simply send an email to MoMoPayRegistration.Ug@mtn.com with the following information and we will get in touch with you.​

  1. Your name
  2. Name of your business
  3. Contact number
  4. Location

or email customerservice.ug@mtn.com , call 100 or Visit the nearest MTN Service Centre

Benefits of MoMoPay

  • ​Customers use the service for free.
  • Reduces risk of carrying cash.
  • No issues of small change amounts.
  • Additional revenue for Merchants who can earn commission by selling airtime or making payments for customers.
  • Customers and merchants can deposit and withdraw funds from their bank accounts.
  • Customers use MoMoPay for FREE.
How To Become An AgentHow To Become An Agent

Services

MTN Mobile Money Agents serve the following key tasks:

  • Register Mobile Money Customers
  • Deposit cash into registered customer account
  • Process cash withdrawals for registered & non-registered customers

MTN MobileMoney Agents are:

MTN Customer Centres and authorised franchise dealers with substantial distribution networks, countrywide.

Mobile Money Requirements

Fraud awareness manual?

Agent CommissionsAgent Commissions

Commission is automatically paid everyday via the commission line.

Please keep your PIN a secret.

For assistance please call 128.

Min – Max Deposit Rates Withdraw Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay) Assisted Payments (MTN Airtime & bundles)
500 – 2,500 4% of amount 100 35 4.4%*txn value
2,501 – 5,000 110 120 100
5,001 – 15,000 175 200 200
15,001 – 30,000 225 275 220
30,001 – 45,000 275 360 250
45,001 – 60,000 325 450 285
60,001 – 125,000 400 600 440
125,001 – 250,000 500 1,000 520
250,001 – 500,000 950 2,000 1,000
500,001 – 1,000,000 1,600 3,900 2,000
1,000,001 – 2,000,000 3,000 4,400 4,000
2,000,001 – 4,000,000 3,000 4,500 8,000
4,000,001 – 7,000,000 3,000 5,000 12,000

Min – Max
500 – 2,500
  • Deposit Rates
    4%* of amount
  • Withdraw
    100
  • Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay)
    35
  • Assisted Payments (MTN Airtime & bundles)
    4.4%*txn value
Min – Max
2,501 – 5,000
  • Deposit Rates
    110
  • Withdraw
    120
  • Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay)
    100
Min – Max
5,001 – 15,000
  • Deposit Rates
    175
  • Withdraw
    200
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    200
Min – Max
15,001 – 30,000
  • Deposit Rates
    225
  • Withdraw
    275
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    220
Min – Max
30,001 – 45,000
  • Deposit Rates
    275
  • Withdraw
    360
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    250
Min – Max
45,001 – 60,000
  • Deposit Rates
    325
  • Withdraw
    450
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    285
Min – Max
60,001 – 125,000
  • Deposit Rates
    400
  • Withdraw
    600
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    440
Min – Max
125,001 – 250,000
  • Deposit Rates
    500
  • Withdraw
    1,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    520
Min – Max
250,001 – 500,000
  • Deposit Rates
    950
  • Withdraw
    2,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    1,000
Min – Max
500,001 – 1,000,000
  • Deposit Rates
    1,600
  • Withdraw
    3,900
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    2,000
Min – Max
1,000,001 – 2,000,000
  • Deposit Rates
    3,000
  • Withdraw
    4,400
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    4,000
Min – Max
2,000,001 – 4,000,000
  • Deposit Rates
    3,000
  • Withdraw
    4,500
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    8,000
Min – Max
4,000,001 – 7,000,000
  • Deposit Rates
    3,000
  • Withdraw
    5,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    12,000

 

  • For MTN airtime and bundles, agents will receive 4.4% of the amount when they pay for customers. Dial *165*7# to get started.​
MTN Xtra FloatMTN Xtra Float

What is MTN Xtra Float?

This is a service that MTN Mobile Money agents can use to borrow float.

MTN Mobile Money Agents can now get MTN Xtra Float worth UGX 50,000, 100,000 and 250,000 at a fee of UGX 300. MTN Xtra Float has to be paid back in 48 hours.

MTN Mobile Money Agents have to pay back the money in time to avoid a penalty of 3,000shs charged against your commission.

How to use

To get MTN Xtra Float, an agent should Simply dial *165*5# and follow the steps.

Benefits

MTN Xtra Float is instant and convenient. The Agent gets it right on their phone.

Accessing MTN Xtra Float is a simple process. No signing various documents.

With MTN Xtra Float the agent ensures business continuity thus ensuring happy customers.

The service is very affordable. The Xtra Float attracts a very small fee of UGX 300.