Yes. You can only make payments to Multiplex when registered on MTN Mobile Money.
Dial *165#, select ‘3’ for ‘Pay Bill’, then 3 again to select ‘Multiplex’ and proceed to enter your car registration number and amount due.
No. One does not need an account with Multiplex. All you need is a car registration number.
Your registration number is the number on your car number plate.
It doesn’t matter whether capital or small letters. All you have to ensure is enter the right registration number.
You can pay a minimum of UShs 1 000 to Multiplex.
No. You do not need to pay for a physical parking ticket. Once you conclude your payment through MTN Mobile Money, Multiplex will receive and acknowledge the payment in their system.
Currently you can only pay your outstanding or overdue Multiplex bill using MTN Mobile Money. You cannot pre-pay e.g. you cannot pay for monthly parking.
Yes. You can pay using another person’s number provided you enter your car registration number.
No. However, you will receive an SMS from MTN and Multiplex confirming payment.
In case you made a wrong payment, kindly visit any Multiplex office for assistance.