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CRBT PROMO - MTN Uganda
  • Terms and conditions

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  • CRBT PROMO

CRBT PROMO Terms and Conditions

1. ELIGIBILITY1. ELIGIBILITY
  1. Only MTN customers between the ages of 18 and 35 are eligible to participate in the CRBT Promotion.
  2. MTN Staff members are NOT eligible to participate.
  3. All Participants with criminal records shall be automatically disqualified
2. PROMOTION DURATION2. PROMOTION DURATION

The Promotion will run for a period of three months from 6/05/2025 to 6/08/2025.

Information regarding the Promotion that is published on authorized advertising material will also form part of the terms and conditions of the Promotion.

3. PROMOTION3. PROMOTION
  1. All MTN Customers who download a CallerTune for the very first time will enjoy a 3day free subscription. 
  2. Once the 3-day free offer ends, customers who wish to continue using the CallerTune will be charged off their airtime balance.
  3. MTN customers will also be able to access and enjoy free CallerTunes from a curated list, updated on a monthly basis.
  4. MTN will offer monthly rewards to customers who make CallerTunes purchases through the special offer outlined below. Each eligible purchase will give customers a chance to win exciting prizes.
Cost (Ush) Duration
700 30 Days

 

4. SELECTING OF WINNERS AND AWARDING OF PRIZES4. SELECTING OF WINNERS AND AWARDING OF PRIZES
  1. The winners will be selected through an electronic randomized draw and announced on MTN Uganda’s official sites.
  2. Throughout the 90 days of the promotion, MTN will reward a total of 18 motorbikes, including both electric and regular motorbikes, along with 30 million worth of MoMo. The rewards will be distributed across all six regions: Kampala, East, North, West, Greater Central, and Southwest.
  3. MTN Customers will also stand a chance to win Airtime/MoMo worth 10k on a weekly basis. These rewards will be distributed through various regional engagements.
  4. All winners will be contacted through the number 312120000.
    • Below is a table showing exciting rewards available to each region.
    Rewards Kampala East North West Greater central Southwest
    Weekly:
    Airtime and Mobile Money
    2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000
    Monthly:
    Motor bike allocation
    Cash – to drive engagements at handovers
    4 bikes
    500,000 (Crowd Engagement)
    2
    500,000 (Crowd Engagement)
    2
    500,000 (Crowd Engagement)
    4
    500,000 (Crowd Engagement)
    4
    500,000 (Crowd Engagement)
    2
    500,000 (Crowd Engagement)
    Monthly reward plan May-1
    June-1
    July-1
    Aug-1
    May-1
    July-1
    June-1
    Aug-1
    May-1
    June-1
    July-1
    Aug-1
    May-1
    June-1
    July-1
    Aug-1
    June-1
    July-1
5. GENERAL TERMS.5. GENERAL TERMS.
  1. A Participant hereby explicitly and unambiguously consents to the collection, use and transfer, in electronic or other form of personal data as described in the terms and conditions for the exclusive purpose of implementing, administering, and managing the participation in the promotion.
  2. A Participant understands and acknowledges that MTN may hold certain personal information about the Participant including but not limited to the Participant’s name, address and telephone number, date of birth, pictures/videos. identification number and nationality (“Personal Data”) for the purpose of implementing, administering, and managing the promotion. The data will be collected and   retained for the duration period only.
  3. A Participant authorizes MTN to receive, possess, use, retain and transfer the Personal Data, in electronic or other form, for the purposes of implementing, administering, and managing the participation in the Promotion.
  4. A Participant understands that personal data will be held only if necessary or appropriate to implement, administer and manage the participation in the Promotion. Further, a Participant understands that he/she is providing the consents herein on a purely voluntary basis
  5. A Participant’s personal data may be passed on to third-party fulfillment service providers/contractors for the purposes of administering and arranging the prize including Know Your Customer and anti-money laundering checks with third-party providers and/or for any other legal and/or regulatory reasons.
  6. A participant grants irrevocably grants to MTN (Uganda) Limited, to use, and to authorise others to use, their name, voice, biography, image, likeness, slogan, logo and signature and recordings of interviews commissioned by the MTN.
  7. MTN shall have the right to continue to use the participant’s Image after the promotion has ended for a period of 12 months.
  8. A Participant has the right to report to the Regulator any incidental or deliberate breaches leading to the destruction, loss, alteration, unauthorized disclosure of, or access to, personal data.
  9. MTN may in their sole discretion amend these terms and conditions at any time, without notice.
  10.  MTN’s decision is final, and no correspondence will be entered whatsoever
  11. If for any reason any aspect of this Promotion is not capable of running as planned because of depletion of planned budgeted amount, infection by computer virus, network failure, bugs tampering, unauthorized intervention, fraud, technical failures, or any cause beyond the control of MTN which corrupts or affects the administration, security, fairness, integrity, or proper conduct of this promotion, MTN in its sole discretion may cancel, terminate, modify, or suspend the Promotion.
  12. MTN will not be liable for any loss (including, without limitation, indirect, special, or consequential loss or loss of profits), expense, damage, personal injury, or death which is suffered or sustained (whether arising from any person’s negligence) in connection with this promotion or accepting or using any prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  13. These terms and conditions represent the entire agreement between you and us in relation to the Promotion and the prize. The invalidity, illegality, or unenforceability of the whole or any part of the terms and conditions does not affect the remainder of these terms and conditions, which will remain in full force and effect. These terms and conditions do not create any right or benefit enforceable by any third party.
  14. For all inquiries relating to this promotion or these terms and conditions, please contact us on 100
  15. This promotion shall be governed by Ugandan laws and any litigation of a dispute arising out of, or in connection with the promotion shall be subject to the sole and exclusive jurisdiction of Ugandan courts.
  16. This Promotion will run in conjunction with any other promotions.
  17. Information regarding the promotion that is published on authorized advertising material will also form part of the terms and conditions of the promotion.
  18. Any additional products or services not included in the prize but required by the winner will need to be arranged and paid for by the winner.
6. EARLY TERMINATION OF THE PROMOTION6. EARLY TERMINATION OF THE PROMOTION
  1. MTN deserves a right to cancel or terminate the promotion at any time without prior notice and without the need to indicate the grounds.
  2. MTN may demand that a Participant pay compensation for any damages incurred if any such termination is caused by their conduct.
7. LIABILITY7. LIABILITY

MTN shall be released from all obligations upon distribution of the prize.

8. INDEMNITY8. INDEMNITY
  1. A Participant hereby indemnifies and holds harmless MTN, its officials, agents, volunteers, and employees against and liability, injury or death sustained because of participating in all activities connected with or associated with the promotion.
  2. A Participant agrees to indemnify and hold MTN, its affiliated entities, and their respective employees, officers, agents, licensees, and assigns, harmless from any claim and/or liability arising from failure to adhere to these terms and conditions including all claims for infringement of copyright or any form of intellectual property.
  3. A Participant further agrees to indemnify MTN, its affiliated entities, and their respective employees, officers, directors, agents, licensees, and assigns, harmless from all liability howsoever
9. INTELLECTUAL PROPERTY9. INTELLECTUAL PROPERTY

All intellectual property rights related to this promotion, including but not limited to trademarks, images,logos, promotional materials, and content, are and shall remain the exclusive property of MTN or its authorized licensors. Participation in the promotion does not grant any rights to use MTN’s intellectual property without prior written consent. Any unauthorized use of MTN’s intellectual property is strictly prohibited and may result in legal action.

  • contact usContact Us
    • Toll Free

      100

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      0771 001 000

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      customerservice.ug@mtn.com

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      +256 772 123 100

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      Plot 69-71 Jinja Road; Kampala, Uganda

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      P.O Box 24624 Kampala, Uganda

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