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Agent - MTN Uganda
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MOMO

Agent

OverviewOverview

Equipped with the latest technology and authorization, these local entrepreneurs and businesses enable seamless transactions on behalf of service providers. From deposits to withdrawals, transfers, and more, MoMo Agents bring financial convenience to your fingertips.

Why Be a MoMo AgentWhy Be a MoMo Agent

MTN MoMo offers a sustainable and profitable business model where everyone in MoMo value chain makes a living from MoMo Master agents, distributors and street MoMo agents who take MoMo products and services to the last mile.

MoMo agent network composed by all mobile money agents who sell MoMo (cashin/out), VTU, SIM CARDS, AIRTIME and other MTN products and services, will be entitled to receive commissions earned legitimately through MoMo services.
Mobile money agent will earn a commission from different MTN Products and services:

  • MoMo service (cashin and cashout)
  • MoMo activation commission
  • Sim cards
  • Virtual Top Up (VTU)
  • MTN Handsets
  • All MoMo agents are given full support to help them conduct their daily activities like branding tools for proper visibility.
  • Vendor Jacket
  • Kiosk (depending on area of operation)
  • Transaction books
  • Trolley
How to register Agent AccountsHow to register Agent Accounts

Visit the nearest MTN service center with your Valid KYC documents.

Share below KYC documents:

1) ID
2) Original Business license
3) Certificate of incorporation / Business permit
4) Acceptance of terms and conditions.
5) Capital to start with (at least 200,000) to buy float and remain with cash to service cash-out customers.

How To Become An AgentHow To Become An Agent

Services

MTN Mobile Money Agents serve the following key tasks:

  • Register Mobile Money Customers
  • Deposit cash into registered customer account
  • Process cash withdrawals for registered & non-registered customers

MTN MobileMoney Agents are:

MTN Customer Centres and authorised franchise dealers with substantial distribution networks, countrywide.

Mobile Money Requirements

Fraud awareness manual?

Agent CommissionsAgent Commissions

Commission is automatically paid everyday via the commission line.

Please keep your PIN a secret.

For assistance please call 128.

Min – Max Deposit Rates Withdraw Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay) Assisted Payments (MTN Airtime & bundles)
500 – 2,500 4% of amount 100 35 4.4%*txn value
2,501 – 5,000 110 120 100
5,001 – 15,000 175 200 200
15,001 – 30,000 225 275 220
30,001 – 45,000 275 360 250
45,001 – 60,000 325 450 285
60,001 – 125,000 400 600 440
125,001 – 250,000 500 1,000 520
250,001 – 500,000 950 2,000 1,000
500,001 – 1,000,000 1,600 3,900 2,000
1,000,001 – 2,000,000 3,000 4,400 4,000
2,000,001 – 4,000,000 3,000 4,500 8,000
4,000,001 – 7,000,000 3,000 5,000 12,000

Min – Max
500 – 2,500

  • Deposit Rates
    4%* of amount
  • Withdraw
    100
  • Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay)
    35
  • Assisted Payments (MTN Airtime & bundles)
    4.4%*txn value
Min – Max
2,501 – 5,000

  • Deposit Rates
    110
  • Withdraw
    120
  • Pay Bills for Customer (UMEME, NWSC, DSTV/GOTV, SchoolPay)
    100
Min – Max
5,001 – 15,000

  • Deposit Rates
    175
  • Withdraw
    200
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    200
Min – Max
15,001 – 30,000

  • Deposit Rates
    225
  • Withdraw
    275
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    220
Min – Max
30,001 – 45,000

  • Deposit Rates
    275
  • Withdraw
    360
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    250
Min – Max
45,001 – 60,000

  • Deposit Rates
    325
  • Withdraw
    450
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    285
Min – Max
60,001 – 125,000

  • Deposit Rates
    400
  • Withdraw
    600
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    440
Min – Max
125,001 – 250,000

  • Deposit Rates
    500
  • Withdraw
    1,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    520
Min – Max
250,001 – 500,000

  • Deposit Rates
    950
  • Withdraw
    2,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    1,000
Min – Max
500,001 – 1,000,000

  • Deposit Rates
    1,600
  • Withdraw
    3,900
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    2,000
Min – Max
1,000,001 – 2,000,000

  • Deposit Rates
    3,000
  • Withdraw
    4,400
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    4,000
Min – Max
2,000,001 – 4,000,000

  • Deposit Rates
    3,000
  • Withdraw
    4,500
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    8,000
Min – Max
4,000,001 – 7,000,000

  • Deposit Rates
    3,000
  • Withdraw
    5,000
  • Pay Bills for Customer(UMEME, NWSC, DSTV/GOTV, SchoolPay)
    12,000

 

  • For MTN airtime and bundles, agents will receive 4.4% of the amount when they pay for customers. Dial *165*7# to get started.​
MTN Xtra FloatMTN Xtra Float

What is MTN Xtra Float?

This is a service that MTN Mobile Money agents can use to borrow float.

MTN Mobile Money Agents can now get MTN Xtra Float of up to 1,000,000shs at a fee of UGX 500. MTN Xtra Float has to be paid back in time to avoid a penalty of 1% of the principal amount after 24 hours and 2% after 48 hours.

How to use

To get MTN Xtra Float, an agent should Simply dial *165*5# and follow the steps.

Benefits

MTN Xtra Float is instant and convenient. The Agent gets it right on their phone.

Accessing MTN Xtra Float is a simple process. No signing various documents.

With MTN Xtra Float the agent ensures business continuity thus ensuring happy customers.

The service is very affordable. The Xtra Float attracts a very small fee of UGX 500.

  • contact usContact Us
    • Toll Free

      100

    • Phone contact

      0771 001 000

    • General Inquiries

      customerservice.ug@mtn.com

    • Chat on Whatsapp

      +256 772 123 100

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      Plot 69-71 Jinja Road; Kampala, Uganda

    • Postal address

      P.O Box 24624 Kampala, Uganda

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