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APP EXCLUSIVE BUNDLES
  • MTN Uganda Terms and conditions

  • MTN MoMo Terms and Conditions

  • Chat with a Doctor Service - Zuri

  • XtraFloat Agent Liquidity Support Initiative

  • Free Data Offer – Terms and Conditions

  • MTN – Safaricom Roaming Promotion Bundle : T&Cs

  • Terms and conditions – AWE

  • Mokash Terms and Conditions

  • 2026 MTN MOMO School Fees Campaign Terms and Conditions

  • Standard Terms and Conditions for the weekend Agent Float Loan Facility

  • Boosta Data Bundle Terms and Conditions

  • Terms and Conditions – School Fees Loan

  • MTN WakaNet 4G Terms and Conditions

  • MTN WakaNet 5G Terms and Conditions

  • MTN WakaNet Fiber

  • Business Continuity and Resilience Policy

  • Xtracash (Savings and loans) Terms and Conditions

  • MTN Gaming Promotion Terms and Conditions

  • Senkyu Sunday Terms and Conditions

  • MoMoPay – Terms & Conditions

  • Refreshed MTN Supu Voice Bundles Terms and Conditions

  • Freedom voice bundles

  • Kikola Sense to Shop & Pay with MoMo

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  • XtraTime T&Cs – Bundle Loan recovery 2025

APP EXCLUSIVE BUNDLES TERMS AND CONDITIONS

MTN Uganda is driving digital channel adoption by leveraging increasing smartphone usage to promote App Exclusive Bundles. These bundles are designed to migrate customers to the MyMTN and MoMo Apps, boost daily engagement, enhance customer experience, and increase
bundle uptake . By subscribing to these bundles, you agree to be bound by these Terms & Conditions

1. The Service 1. The Service

The service comprises of App only bundles with below offers :

Offer Price (UGX) Validity Cadence
1 GB 2,000 Midnight Daily (Tik Tok Only)
1.5 GB 2,000 Midnight Tuesday
1.5 GB 2,000 Midnight Wednesday
80 MB 400 24 hours Daily
110 MB 500 24 hours Daily
280 MB 700 24 hours Daily
300 MB 1,000 24 hours Daily
450 MB 1,500 24 hours Daily
1.47 GB 3,000 24 hours Daily
280 MB 1,000 7 days Weekly
900 MB 2,000 7 days Weekly
2.44 GB 5,000 7 days Weekly

 

2. Eligibility2. Eligibility

This is a permanent service available to all prepaid MTN subscribers that have smartphones.

 

3. Billing 3. Billing

Payment is via either Airtime or Mobile Money and users will receive an SMS confirming notification for each transaction on this service . This service is non-transferable.

 

4. Accessibility 4. Accessibility

The bundles are to be accessed on the MTN digital Application platforms which include MyMTN and Momo Apps only.

 

5. Validity5. Validity

All bundles are valid until midnight on the day of purchase.

 

6. General6. General
  • MTN is not responsible for a service being interrupted and/or failing for any reason or for any interruption in the network services.
  • The Customer will be able to access services only when they are in the Republic of Uganda in an area covered by the MTN network.
  • MTN reserves the right, at any time, to change, vary, amend, or replace these Terms and Conditions, this service, rates and to modify promotions, relating to this offer at its discretion, with relevant notice to the Customer.
  • Nothing in these Terms is intended to or must be understood to unlawfully restrict, limit or avoid any rights or obligations created in terms of applicable consumer and data protection laws to the extent that such legislation is applicable.

 

7. Customer support7. Customer support

In the case where customers have queries or complaints on the service, they will contact.

MTN via its Helpline 100 Or its other channels below:

Call 0771001000
WhatsApp 0772123100
Email customerservice.ug@mtn.com

 

 

  • contact usContact Us
    • Toll Free

      100

    • Phone contact

      0771 001 000

    • General Inquiries

      customerservice.ug@mtn.com

    • Chat on Whatsapp

      +256 772 123 100

    • Physical address

      Plot 69-71 Jinja Road; Kampala, Uganda

    • Postal address

      P.O Box 24624 Kampala, Uganda

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