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Free Data Offer – Terms and Conditions - MTN Uganda
  • Terms and conditions

  • XtraFloat Agent Liquidity Support Initiative

  • Free Data Offer – Terms and Conditions

  • MTN – Safaricom Roaming Promotion Bundle : T&Cs

  • Terms and conditions – AWE

  • Mokash Terms and Conditions

  • 2026 MTN MOMO School Fees Campaign Terms and Conditions

  • Standard Terms and Conditions for the weekend Agent Float Loan Facility

  • Boosta Data Bundle Terms and Conditions

  • Terms and Conditions – School Fees Loan

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Free Data Offer – Terms and Conditions

1. Eligibility1. Eligibility

The MTN Uganda Free Data Offer is for MTN subscribers using a compatible smartphone connected to the MTN network for the first time.

2. Smartphones Supported by MTN Marketing Campaigns2. Smartphones Supported by MTN Marketing Campaigns

Customers who activate their MTN SIM card in selected smartphones that are supported by an active MTN marketing campaign in the open market will receive a predefined volume of free data. The specific free data allocation and validity period will be communicated as part of the relevant marketing campaign.

3. Smartphones Without Direct MTN Marketing Campaigns3. Smartphones Without Direct MTN Marketing Campaigns

Customers who activate smartphones that are not supported by a direct MTN marketing campaign may qualify for an 100% bonus data offer when they purchase an MTN monthly data bundle. This bonus applies only to data bundles with a validity period of one (1) month and does not apply to daily, weekly, or other promotional data bundles offered by MTN.

4. Offer Limitation per Subscriber4. Offer Limitation per Subscriber

Each MTN mobile number is eligible for only one (1) free data smartphone offer within a period of twelve (12) months (365 days).

5. Smartphone Change Restriction5. Smartphone Change Restriction

If a subscriber changes or inserts their MTN SIM card into another smartphone within 365 days from the date of receiving a free data offer, the subscriber will not be eligible for any additional free data benefits associated with MTN smartphone campaigns during that period.

6. Non-Transferability6. Non-Transferability

Free data and bonus data awarded under this offer are non-transferable, non-refundable, and cannot be exchanged for cash or other benefits.

7. Network Use7. Network Use

All free data and bonus data must be used on the MTN Uganda network and are subject to MTN’s standard data usage policies and fair usage guidelines.

8. Right to Amend8. Right to Amend

MTN Uganda reserves the right to modify, suspend, or terminate this offer at any time, with or without prior notice, in accordance with applicable laws and regulatory requirements.

9. General Terms9. General Terms

Participation in this offer constitutes acceptance of these Terms and Conditions and any other applicable MTN Uganda terms governing data services.ADVANCING WOMEN ENTERPRENUERSHIP (AWE) PROJECT TERMS AND CONDITIONS

  • contact usContact Us
    • Toll Free

      100

    • Phone contact

      0771 001 000

    • General Inquiries

      customerservice.ug@mtn.com

    • Chat on Whatsapp

      +256 772 123 100

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      Plot 69-71 Jinja Road; Kampala, Uganda

    • Postal address

      P.O Box 24624 Kampala, Uganda

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