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Wesotinge with MoMo

1. What is Wesotinge with MoMo?1. What is Wesotinge with MoMo?

Wesotinge with MoMo is an awareness campaign that aims to educate customers about the various loan and savings services MTN MoMo offers. We aim to empower our customers by providing instant, affordable, collateral-free loans and savings products that help them fulfill their financial needs.

Get access to various loan and savings products by dialing *165*5#.

Customers can access a loan with interest as low as 2.5% and earn as much as 5% interest on their savings with MTN MoMo.

2. What are the services are available under this campaign?2. What are the services are available under this campaign?

The ‘Wesotinge with MoMo’ campaign allows users to quickly grow their savings, earn interest on those savings, and access affordable mobile money loans. Below are the services available to customers when they dial *165*5#.

Loan Products

 

Loans More information
MoKash Loans   

  • Get between UGX 3,000 and UGX 1,000,000.
  • Loan is valid for 30 days.
  • 9% facility fee.
  • 9% late fee.
MoPesa

Loans

  

  • Get between UGX 5,000 and UGX 3,000,000.
  • 3-day loan – 2.5% access fee (2.5% rollover interest)
  • 7-day loan – 5% access fee (2% rollover interest)
  • 14-day loan – 7% access fee (3% rollover interest)
  • 30-day loan – 9% access fee (9% rollover interest)
  • 10% late repayment fee
MoSente  

  • Get between UGX 1,500 and UGX 3,000,000.
  • 14 Days: 8.5% (Initiation fee – 6.5%, Interest – 2%)
  • 30 Days: 9.5% (Initiation fee – 7.5%, Interest – 2%)
  • 60 Days multi-installment: 10.5% (Initiation fee – 8.5%, Interest per 30 days- 2%).
  • Once off late payment fee: 12.5%
XtraCash  

  • Get between UGX 1,500 and UGX 1,000,000.
  • Any-day loan at 8% access fee (0.33% daily interest).
  • 7-day loan at 6% access fee (no daily interest).
  • 28-day loan at 9% access fee (no daily interest).
  • Overdue fees at 9% on the any-day and 28-day loan options.
  • Overdue fees for the 7-day loan at 0.33% daily after 30 days.
MoMo Advance  

  • Get a loan between UGX 5,000 and UGX 500,000.
  • 2.75% access fee.
  • 0.95% interest after 24-hours
Clinic Pesa  

  • Get between UGX 3,000 and UGX 1,000,000.
  • 30-day loan
  • 7% interest
  • 7% penalty fee.
  • 1% of the withdrawals at healthcare providers.

 

Savings Products

 

Savings More information
MoKash Savings
  • Up to UGX 300,000 earns 2% interest.
  • From UGX 300,001 – UGX 800,000 earns 3% interest.
  • From UGX 800,001 – UGX 1,600,000 earns 4% interest.
  • From UGX 1,600,001 and more earn 5% interest.
  • Deposit as little as UGX 500.
MoPesa Savings
  • Savings earn 3% interest per annum.
  • Deposit as little as UGX 500.
ClinicPesa

Savings
  • Savings earn 5% interest per annum.
  • Deposit as little as UGX 500.
3. How do customers qualify for a loan from MoMo? 3. How do customers qualify for a loan from MoMo?

To qualify for any loan;

  • The customer must have used MTN Mobile Money frequently for at least six months.
  • The frequent use of the following services increases the customer’s chances of being eligible for a loan from MoMo;
    • Send money to any Ugandan number, bank account, or abroad.
    • Buying airtime and bundles.
    • Paying using MoMoPay
    • Paying your bills, e.g., UMEME, NWSC, URA, etc.
    • Receive mobile money from any Ugandan number, bank account, or abroad.
  • The customer must have an MTN SIM card active for at least six months.
  • The customer’s number must not be an Agent line (registered as an agent).
  • Some loans require the customer to have deposited savings first, e.g.,
    • MoKash
    • ClinicPesa
  • Other loan services do not require the customer to have deposited savings, e.g.,
    • MoPesa
    • MoSente
    • XtraCash
    • MoMo Advance.

Customers will have varying loan limits from one service provider to another, e.g., a user can have a loan limit of UGX 30,000 from MoKash and UGX 50,000 from MoPesa.

It is also possible that a customer will be eligible for a loan from one service provider and not another, e.g., a user can have a loan limit of UGX 10,000 from MoSente and not qualify for XtraCash loans.

4. Are there any restrictions on how the loan can be used? 4. Are there any restrictions on how the loan can be used?

All the loan services except for ClinicPesa and MoMo Advance have no restrictions.

The customer can use the MoKash/MoPesa/MoSente/XtraCash loans to perform any of the following mobile money activities;

  • Sending money to any Ugandan number, bank account, or abroad.
  • Buying airtime and bundles.
  • Paying using MoMoPay
  • Paying your bills, e.g., UMEME, NWSC, URA, etc.
  • Make donations.
  • Withdraw at a MoMo Agent.

The ClinicPesa loan is only available to top up medical bills at a healthcare provider.

MoMo Advance is an overdraft facility only available for completing mobile money transactions like those listed above, but the customer cannot withdraw their advance from an agent.

5. Are there charges for depositing or withdrawing from the savings account?5. Are there charges for depositing or withdrawing from the savings account?

All mobile money transfers to and from the customer’s savings account (MoKash, MoPesa, and ClinicPesa) are entirely free.

6. What are the terms and conditions?6. What are the terms and conditions?

The terms and conditions for each of the loan and savings products under this campaign can be found below;

MoKash – www.mtn.co.ug/mokash

MoPesa – www.mtn.co.ug/mopesa

MoSente – www.mtn.co.ug/mosente

XtraCash – www.mtn.co.ug/xtracash

ClinicPesa – www.mtn.co.ug/clinicpesa

MoMo Advance – www.mtn.co.ug/helppersonal/momo-advance/

Visit www.mtn.co.ug/momo for more information.

7. Can the customer take multiple loans?7. Can the customer take multiple loans?

No, the customer can only have one loan at a time.

If the customer attempts to take another from the same or a different provider, they will not succeed.

The customer must repay the total loan amount they owe before they can take another loan.

Customers who attempt to take multiple loans will be instructed on the loan they must repay before asking for another one, e.g., “Y’ello. You have an existing loan with MoKash. Please repay it to access this service. Thank you.”

8. If the customer has any queries on the campaign, what should they do?8. If the customer has any queries on the campaign, what should they do?

They can call the helpline on 100.

They can WhatsApp us on +256 772 123 100

They can Email us at customerservice.UG@mtn.com

They can visit the mobile money website at www.mtn.co.ug/momo